Local. Passionate. Expert.
Bug Tech is a trusted name in pest control services, proudly serving the homes and businesses of Lubbock and Amarillo for over a decade. As a member of the Carpet Tech family, we take pride in providing unparalleled knowledge, passion, and exceptional customer care.
Our Commitment
Our team of highly trained and experienced technicians utilizes a comprehensive and customized approach to tackle any pest problem effectively and efficiently. We prioritize open communication, providing thorough assessments, and tailored solutions for each client. With a focus on sustainability and environmental responsibility, we prioritize safety while delivering exceptional results.
General Pest Control
- Comprehensive inspections and customized plans for common pests such as ants, spiders, cockroaches, mosquitoes, fleas, ticks, and rodents.
Specialized Services
- Bed Bug Elimination: Comprehensive treatment and prevention strategies to eliminate bed bugs and prevent their return.
- Termite Control: Advanced techniques for eradicating termites and protecting your property from structural damage.
- Comprehensive Bird Control: Effective removal of unwanted birds and preventative measures to keep them away.
Pest Identification and Management
- Thorough inspection and identification of specific pests.
- Development of a tailored management plan based on your unique needs and environment.
- Regular monitoring and follow-up services to ensure effectiveness and peace of mind.
Client-Focused Approach
Our commitment to exceptional customer service is reflected in our personalized approach. We take the time to understand your concerns, answer your questions, and provide clear, transparent communication throughout the process. We value open communication and work collaboratively with you to achieve lasting results.
Community Involvement
Bug Tech is proud to support and contribute to the Lubbock and Amarillo communities. We actively participate in local activities and initiatives to promote environmental awareness and pest prevention education.
Overall Experience
The majority of customers have had a positive experience with Bug Tech, praising their professionalism, friendliness, and effectiveness.
Customer Service
Customers have praised the company's customer service, with many mentioning that the technicians were polite, friendly, and knowledgeable. Some customers appreciated the extra mile taken by the technicians, such as sending photos and bios before arrival.
Technical Expertise
Technicians were commended for their professionalism and ability to explain procedures before starting work. They were also praised for being efficient and making customers feel confident in their abilities.
Communication
Customers appreciated the company's communication, including receiving texts with technician photos and bios, as well as follow-up calls to schedule appointments.
Efficiency and Effectiveness
Many customers mentioned that the services were completed quickly and efficiently, with some even mentioning that their homes looked and smelled better after the services.
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