At Pearl and Clasp, we are committed to providing exceptional service and unparalleled quality in the art of pearl restrining and pearl jewelry. With years of expertise in the industry, our team of skilled craftsmen takes pride in their work, ensuring that every strand of pearls is expertly restrung with precision and care. Our passion is to help people cherish their cherished possessions, whether it's an heirloom necklace or a new creation, by providing a tailored solution that exceeds their expectations.
Our Services
We offer a range of services designed to cater to your unique needs. Whether you're looking to restring a sentimental heirloom, repair a damaged clasp, or create a new piece of jewelry, our experts are dedicated to delivering a premier experience. Our services include:
- Expert Pearl Restringing: Our craftsmen use only the highest-quality silk or nylon threads and knot each pearl individually, ensuring a uniform and secure strand.
- Pearl and Jewelry Appraisals: Our experts assess the value and authenticity of your pearl jewelry, providing you with a detailed report and helping you make informed decisions about its care and maintenance.
- Jewelry Repair Services: Our skilled team repairs and restores your damaged or broken jewelry, returning it to its original glory.
What sets us apart
At Pearl and Clasp, we pride ourselves on our commitment to quality, attention to detail, and dedication to customer satisfaction. Our team of experts is passionate about their work, and it shows in every strand of pearls they restring and every piece of jewelry they create. We understand the emotional value attached to personalized items, and we strive to exceed your expectations by providing exceptional service, prompt turnaround times, and unbeatable prices.
Our Review
Our satisfied customers are the best testament to our dedication and expertise. With an impressive 4.9-star rating on Google Reviews, our customers rave about our prompt service, attention to detail, and exceptional quality. We're proud to have built a reputation on trust and reliability, and we continue to strive for excellence in every aspect of our business.
Customer Service
The majority of reviewers have had extremely positive experiences with the customer service provided by Pearl & Clasp. Reviewers praise the prompt and professional responses from Tara and Jon, who help with quotes, questions, and concerns. Many reviewers mention receiving updates and confirmation of receipt, making the process seamless and anxiety-free.
Quality of Work
The quality of the work done by Pearl & Clasp is consistently praised by reviewers. They highlight the attention to detail, expertise, and care taken in restringing and repairing their pearl necklaces. Reviewers mention that the finished products look like new, with beautifully knotted strings and secure clasps.
Reasonable Pricing
Reviewers applaud the reasonable pricing offered by Pearl & Clasp, noting that it is often significantly lower than what their local jewelers would charge. Many reviewers mention feeling relieved and impressed by the prices, especially considering the high-quality work done.
Communication
Communications with Pearl & Clasp are consistently praised, with reviewers mentioning timely and responsive email exchanges. Reviewers appreciate the clear guidance provided on the process, including instructions for sending in their pearls and updates on the status of their repairs.
Variety of Services
Pearl & Clasp offers a range of services, including custom projects, which reviewers praise for being professional, fast, and done to perfection. Reviewers appreciate the options for customization, such as changing the clasp size or type, and the ability to work with unique or irregularly-shaped pearls.
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