Empowering Our Members to Achieve Financial Success
Our Story
Oswego County Federal Credit Union has a rich history of serving the financial needs of our community. Founded in 1975, we were established as a member-owned, not-for-profit financial cooperative association. Our mission is to provide quality financial products and services delivered in a professional, courteous, and timely manner. With over 40 years of experience, we have grown to serve approximately 13,000 members from throughout Oswego County.
Our Commitment to Our Members
At Oswego County FCU, we understand that everyone has different financial goals and challenges. That's why we offer a wide range of financial products and services designed to meet the unique needs of our members. Our team of experienced professionals is committed to providing personalized attention and guidance to help you achieve your financial objectives. As a member-owned credit union, our success is measured by the satisfaction of our members, not by profits. This means that we are always looking for ways to provide better rates, better services, and better value to our members.
Our Products and Services
We offer a variety of financial products and services to help you manage your personal finances, including:
- Savings and Checking Accounts: Earn competitive interest rates on your savings and investments, and enjoy the convenience of online banking and mobile banking.
- Loans: From mortgages to auto loans, we offer a range of loan options to help you achieve your financial goals.
- Visa Credit Cards: Enjoy the convenience of a credit card with a competitive interest rate and rewards program.
- Loan Calculators: Use our carfax loan calculator to get an estimate of your monthly payments and total cost of ownership.
- Person-to-Person Payments: Make person-to-person payments easily and securely through our online banking platform.
Our Membership
Membership in Oswego County FCU is free for life. When you join, you become a part-owner of the credit union. As a member, you will have access to our range of financial products and services, as well as exclusive benefits such as:
- Rebate Checking: Earn cash and rewards just for using your checking account.
- Lucky Savers: Make saving exciting and rewarding with our Lucky Savers program.
- Round Up Savings: Round up your purchases to the nearest dollar and save the change.
- Mobile Deposit: Deposit checks remotely with our mobile banking app.
Join the Family
If you live, work, worship, or attend school in Oswego County, you are eligible to join our family. Join us today and experience the benefits of membership in a member-owned credit union.
Overall Experience
The reviews for Oswego Federal Credit Union are overwhelmingly positive, with most reviewers praising the bank's friendly and professional staff, efficient services, and convenient features. Several reviewers have been loyal members for many years, commending the bank's dedication to customer service.
Professionalism and Friendliness
Many reviewers have mentioned the exceptional service they received from individual staff members, such as Alisa, DeAnn, Jose, Ashley, and Kieran. These employees were described as polite, friendly, and helpful, providing excellent guidance and support.
Efficiency and Convenience
Some reviewers praised the bank's technology, including mobile banking and texting services. Richelle mentioned that the texting feature is the most convenient feature a bank could ever have.
Long Waits and Phone Issues
However, a few reviewers experienced some drawbacks. Sierra mentioned that the mobile banking app has frequent issues, and she is often unable to check her account or make transfers. Daniel mentioned that there are long waits at the drive-thru and that the bank's phone service can be unreliable.
Unfair Treatment
One reviewer, Mark, had a negative experience with a specific staff member who would often take extended breaks and park her vehicle near the door, causing inconvenience to other workers and customers.
Conclusion
Overall, Oswego Federal Credit Union's reviews suggest that the bank has a strong commitment to customer service, with many reviewers expressing their satisfaction with the bank's professionalism, friendliness, and convenience. However, there are a few areas where the bank could improve, such as addressing technical issues and ensuring fairness in the workplace.
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