Business Details
15 Years
experience
Emergency
services
Your Trusted IT Partner in Roswell, GA
Since 2011, Carmichael Consulting Solutions has been Atlanta's trusted partner for comprehensive IT services, delivering 24/7 managed support to businesses of all sizes. Our team of certified professionals combines 115 years of collective experience with cutting-edge technology to ensure seamless network operations and robust cybersecurity. Recognized as a 9-time winner of Best Business IT Services in North Atlanta, we prioritize proactive maintenance and personalized service, eliminating the need for ticketing systems through direct technician access. Our 85 Net Promoter Score reflects our commitment to excellence, with 99.99% network availability guarantees and free on-site visits for short projects.We specialize in hybrid IT environments, offering Apple and Windows expertise alongside cloud solutions, virtual CIO services, and endpoint management. With 14 industry certifications including Azure and AWS, our Atlanta-based security operations center provides continuous threat monitoring and rapid incident response. Our no-lock-in policy and free transition support demonstrate confidence in our service quality, while our 24/7 helpdesk resolves 99.9% of calls within one minute. Backed by client testimonials praising our responsiveness and technical proficiency, we combine automation with human expertise to minimize downtime and maximize business continuity.
Services
Managed IT Services
Cloud Solutions
IT Security
Professional IT Services
Business Continuity
Network Management
Virtual CIO Services
Endpoint Management
IT Project Management
Apple Support
Details
- Year established: 2011
Highlights and features
- We provide 24/7/365 IT support with 99.9% call response in under one minute
- We offer free on-site visits for short projects and installations
- Our no-lock-in policy allows penalty-free service termination
- We guarantee 99.99% network availability for business continuity
- We combine 115 years of collective IT experience with 14 industry certifications
What people say
Fantastic MSP
Outstanding service
Knowledgeable team
Prompt support
Trusted partner
Services
Managed IT Services
Our 24/7 managed IT services ensure continuous network operation through proactive monitoring and rapid response. With automated systems and local technicians, we minimize downtime while maintaining security. Clients receive personalized support without ticketing systems, benefiting from our 99.99% network availability guarantee and free on-site visits for quick projects.
IT Security
Comprehensive security solutions include managed SOC, endpoint detection, and email protection. Our 24/7 security operations center proactively identifies threats while penetration testing reveals vulnerabilities. Certified professionals implement security awareness training and rapid incident response protocols to protect Atlanta businesses from cyber threats.
Cloud Solutions
We design scalable cloud infrastructure with Infrastructure as a Service (IaaS) and hybrid solutions. Our network specialists implement cloud migrations and VoIP systems while ensuring seamless integration with existing technology. Services include cloud optimization for Microsoft 365 and Google Workspace environments.
Professional IT Services
From technology alignment assessments to system upgrades, our certified engineers deliver tailored IT solutions. We offer Apple and Windows support, mobile device management, and virtual CIO services. Our technology alignment process ensures IT infrastructure matches business objectives and growth plans.
Business Continuity
Our business continuity solutions protect against data loss with automated backups and rapid recovery systems. We implement proactive maintenance protocols and network monitoring to prevent downtime. Clients benefit from guaranteed network availability and immediate incident response to maintain operational continuity.
People
Tyler Jones
President
As President of Carmichael Consulting Solutions, Tyler Jones leads our 24/7 IT support team with over 15 years of industry experience. He oversees our proactive service model that combines automation with local expertise to achieve 99.9% call response rates and 99.99% network availability guarantees.
Questions
What IT services do you offer for Atlanta businesses?
We provide managed IT services, cloud solutions, cybersecurity, business continuity, and professional IT consulting for Atlanta businesses with 10+ users.
Do you offer 24/7 emergency IT support?
Yes, our 24/7/365 helpdesk responds to 99.9% of calls within one minute and provides immediate on-site support when needed.
Are there contract commitments?
No, we offer 100% flexible service with no lock-in contracts and free transition support if you choose to leave.
What certifications do your technicians hold?
Our team holds 14 industry certifications including Azure, AWS, and Scrum, with specialized expertise in Apple and Windows environments.
How do you handle network security?
We employ a 24/7 security operations center, endpoint detection, email security, and penetration testing to proactively protect your systems.
Do you provide free IT assessments?
Yes, we offer a free $2,500 cybersecurity audit and network testing for all devices with our vault level service.
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