Big Fish Technology

At Big Fish Technology, we're a team of passionate, innovative, and dedicated individuals who are committed to providing the most exceptional IT Support services to our clients. We're more than just another tech support company; we're comrades-in-arms who are driven by a desire to deliver exceptional service and make a meaningful impact on our clients' lives.

Our Core Values

At Big Fish Technology, our core values are the foundation upon which we build our relationships with our clients and employees. These values are what drive us to be the best version of ourselves and to deliver the highest level of service to our clients. Our core values are:

• Respect: We show respect for our people, clients, and partners.
• Quality and Value: We provide service of the highest quality and value.
• Integrity: We conduct business with integrity and honesty.
• Productivity: We focus on productivity at every level of our business.
• Responsibility: We take responsibility for our actions and decisions.
• Innovation: We pursue and support innovation every day.

Our Service Philosophy

At Big Fish Technology, we believe that great service is all about doing what's right for our clients. That's why we've developed the following principles:

• DO GOOD: We do the job for our clients that we would expect for ourselves. Great service maximizes the energy the client spends on their own passions. This is good for the client, good for their clients, and good for us.
• DO MORE WITH LESS: We focus on industry standards and use proactive-enhancing tools to quickly connect, analyze, diagnose, fix, monitor, and manage. The goal is to be so efficient that we can easily give the client more than they've asked for.
• HIRE WELL: We believe that service starts with the right mix of the right kind of people. We have a culture of relationship and a genuine attitude of "I've got your back."
• DON'T CUT CORNERS: We recognize that great service starts with hiring the right team members and ensuring they have the necessary resources and training to succeed.
• BE ACCOUNTABLE: We build open and honest relationships with our clients and employees. Our team members are committed to listening, understanding, and delivering the desired results for our clients.

Our Services

At Big Fish Technology, we offer a wide range of services designed to help our clients achieve their goals and objectives. Our services include:

• SERVICE DESK: Our Service Desk is a key component to how we deliver support to our clients. This service allows for easy scalability, low-cost, and flexible service plans.
• NETWORK MANAGEMENT: We provide end-to-end management of your network devices, including monitoring, configuration changes, and troubleshooting.
• SERVER MANAGEMENT: Whether your server is in your closet, in a dedicated data center, in the cloud, or virtualized, we can support it. Our services include updates, maintenance, and unlimited MACDs (moves, adds, and changes).

Meet Our Leadership

At Big Fish Technology, we're proud to have a leadership team that is dedicated to our mission and values. Our leaders are passionate about delivering exceptional service and making a meaningful impact on our clients' lives.

At Big Fish Technology, we're committed to delivering exceptional IT Support services that make a difference in the lives of our clients. We're a team of passionate, innovative, and dedicated individuals who are driven by a desire to deliver the highest level of service to our clients.