You Spend Too Much Time Dealing with IT. We Make It Easy.
At Ripple, we believe that IT should be about empowering people, not just computers. We understand that technology should enable your team to do its best work, not hinder it. That's why we've been dedicated to providing expert IT services that put people first for over 25 years.
Our Philosophy
At Ripple, we're not just IT experts; we're people-people. We believe that great IT is an investment in your people, not just a set of computers. We're not just about fixing things when they break; we're about helping people get their work done. That's why we've built a team of IT experts who think like entrepreneurs and strategists, not just technicians.
Our Approach
We understand that every business is unique, and that's why we take a personalized approach to IT. We work closely with our clients to understand their goals, challenges, and aspirations. We don't just focus on technology; we focus on people. We believe that IT should be about empowering people to be their best selves, not just about keeping the lights on.
Our Services
We offer a range of services that are designed to help you and your team work smarter, not harder. Our services include:
Managed IT Services: We provide 24/7 support and monitoring to ensure that your IT systems are always available and secure.
Cybersecurity: We help protect your business from hackers and data breaches by implementing robust security measures.
Network Installation and Management: We design, install, and manage your network infrastructure to ensure that it's secure, fast, and reliable.
Custom IT Solutions: We work with our clients to develop custom IT solutions that meet their unique needs and goals.
Meet Our Team
At Ripple, we're proud to have a team of highly skilled and experienced IT professionals who are passionate about making a difference. Our team is dedicated to delivering exceptional service and results for our clients. Meet our leadership team and learn more about our philosophy and approach.
Exceptional Customer Service and Technical Support
Ripple IT has received numerous glowing reviews from its clients, praising the company for its exceptional customer service and technical support. Many reviewers have highlighted the prompt and organized approach of the team, as well as their ability to seamlessly integrate into their clients' operations.
Resolving Complex IT Issues
One reviewer, Joseph Freeman, shared his experience with Ripple IT resolving his home Zoom call issues. He praised the company's ability to diagnose and fix the problem within just three days, and noted that the hardware recommendations they made have been solid ever since. Another reviewer, Ross Curtis II, appreciated the consistently polite and professional service he received from Ripple IT, which he noted was unique in his experience.
Building Trust and Long-Term Relationships
Several reviewers have emphasized the importance of building trust and long-term relationships with Ripple IT. Michael Sute, for example, noted that his company has had a great transition to Ripple IT and looks forward to a long-term relationship. Craig Johnson highlighted the company's ability to scale and evolve technology with its clients over the years, while Allan Vella praised Ripple IT's understanding of the importance of "the show must go on" in the context of the Fox Theatre.
Personalized Service and Professionalism
Authors Sarah Beth Nelius, Bryan Braswell, and Wendy Lowden all praised the personalized service and professionalism they received from Ripple IT representatives. Nelius recalled Lauren from Ripple being SUPER nice and resolving her work computer issue quickly and efficiently, while Braswell emphasized the company's outstanding customer service and follow-through. Lowden noted that Ripple IT is the best at dealing with IT issues and is fast, responsive, and knowledgeable.
Conclusion
Ripple IT has demonstrated a strong commitment to exceptional customer service, technical support, and building long-term relationships with its clients. Their ability to resolve complex IT issues, provide personalized service, and demonstrate professionalism has earned them a glowing reputation among review authors.
Be the first to review Ripple.
Write a Review
