Experience the Comfort of Excellence
At Douglas Mechanical, Inc., we're proud to be a Houston-based residential and commercial HVAC services company that has been serving the community since 1975. With over 45 years of experience, we've built a solid reputation as a trusted and reliable provider of top-notch heating, cooling, ventilation, and air conditioning services. Our team of certified technicians, installation crew, and sales staff are highly trained and dedicated to providing personalized service, focusing on your true comfort needs.
Our Mission
Our goal is to exceed your expectations by providing you with the highest standard of service and quality. We're committed to ensuring that our customers receive the best possible solutions for their heating and cooling needs, whether it's for residential or commercial purposes. At Douglas Mechanical, Inc., we believe in building long-term relationships with our customers, and we're dedicated to making sure you're completely satisfied with our services.
Our Services
We offer a comprehensive range of services, including:
- Residential HVAC services: AC repair, AC replacement, AC installation, heating repair, heating installation, and maintenance agreements
- Commercial HVAC services: Preventative maintenance, service, and installation of rooftop units
- Free on-site estimates
- 24/7 emergency services
- Preventative maintenance programs
- Financing options and discounts for active military, veterans, first responders, firefighters, and police officers
Why Choose Us?
At Douglas Mechanical, Inc., we stand out from the competition due to our:
- 45+ years of experience
- Highly trained and certified technicians
- Honest assessments and fair, up-front pricing
- Reliable technicians and same-day/next-day installation on new systems
- Preventative maintenance program
- Financing options and discounts for active military, veterans, first responders, firefighters, and police officers
- NATE and EPA certifications
- Trane Comfort Specialist designation
Customer Testimonials
Don't just take our word for it! Our customers rave about our services, saying:
- "Great customer service that you don't see much of today." - Evelyn Rutlege
- "Very efficient. I would use the company again." - Carol Peters
- "This company was awesome. Jay was a great respectful tech I ever had!" - Sandi Dreiling
Exceptional Service and Expertise
The majority of reviewers praised Douglas Mechanical Inc. for their exceptional service, expertise, and professionalism. Many reviewers mentioned that the technicians were knowledgeable, friendly, and courteous, taking the time to explain the issues and solutions in detail. The company's customer service was also commended, with some reviewers praising the management for following up on their satisfaction.
Positive Experiences
Several reviewers had positive experiences with specific technicians, including Antonia, Dave Dallas, Jo, Eric H, and others. These technicians were praised for their expertise, professionalism, and willingness to go above and beyond to ensure customer satisfaction.
Reliable and Efficient
Reviewers also mentioned that the company's technicians were reliable and efficient, often resolving issues quickly and effectively. Some reviewers appreciated the company's flexible scheduling and prompt response to service requests.
Negative Experiences
However, a few reviewers had negative experiences with the company. Some mentioned being pressured into purchasing unnecessary services or equipment, while others experienced issues with the installation or repair of their AC units.
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