Business Details
20 Years
experience
Emergency
services
Expert Cat Grooming & Boarding Services in Portland
At Cats in the City, our mission is dedicated to providing unparalleled care for felines. Founded by professionals with extensive expertise in animal behavior and neuroscience, we offer a unique blend of scientific rigor and compassionate handling. Our TANDEM Grooming method, developed through 13 years of intensive research and 35,000+ cat interactions, prioritizes trauma-informed techniques and somatic care. We specialize in addressing complex needs, from severe matting to diabetic care, ensuring every cat receives individualized attention. With a focus on continuous staff certification requiring 8,000+ training hours, we maintain the highest standards in grooming, boarding, and medical support.Our facilities feature climate-controlled suites, dedicated care plans, and real-time client updates. By integrating veterinary partnerships and intensive monitoring protocols, we address both routine and critical health needs. Our commitment to innovation is evidenced by SomaCare, a proprietary model for cats with chronic conditions. Through rigorous quality control and client education, we empower pet owners to maintain their cats' well-being beyond our services.
Services
Cat Grooming
Cat Boarding
Pet Taxi Service
In-Home Cat Sitting
Medical Boarding
SomaCare Therapy
Emergency Care
Flea Treatment
Diabetic Management
Senior Cat Care
Details
- Year established: 2006
Highlights and features
- TANDEM Grooming reduces stress through cooperative handling techniques
- Neuroscientist-led care integrates medical and behavioral expertise
- Specialized programs for diabetic cats and post-iodine therapy recovery
- Comprehensive SomaCare model for chronic feline health conditions
- State-certified groomers require 8,000+ training hours for certification
Associations and certifications
- Worlds First Certified TANDEM Cat Facility
What people say
Stress-free grooming
Expert medical handling
Daily photo updates
Personalized care plans
Knowledgeable staff
Services
Cat Grooming
Professional grooming utilizing TANDEM techniques minimizes feline stress. Certified groomers address matting, hygiene, and specific health needs. Each session includes bathing, nail trimming, and dental care while prioritizing cats' emotional well-being through trauma-informed handling.
Cat Boarding
Luxury boarding suites feature climate control and enrichment activities. Six care levels accommodate diverse feline needs. Services include medication administration, dietary management, and real-time client updates. Specialized programs cater to diabetic, senior, and post-treatment cats.
SomaCare Therapy
Medical-grade somatic care addresses coat-related health issues. Combines tactile mapping with trauma recovery techniques. Treats chronic inflammation and mobility issues caused by severe matting. Non-pharmaceutical approach benefits cats with stress-related skin conditions or behavioral shutdown.
Pet Taxi Service
Stress-reduced transportation for veterinary visits. Climate-controlled vehicles maintain feline comfort. Trained handlers ensure safe transit. Includes medical transport during emergencies with immediate care coordination and owner notification protocols.
In-Home Cat Sitting
Trusted caregivers provide routine-maintaining visits. Services include feeding, litter maintenance, and companionship. Certified handlers implement prescribed care plans. Emergency protocols ensure immediate medical response when required by client authorization.
People
Shawn Lioyryan
Co-Founder & Certified TANDEM Cat Groomer
MSW-holding cat behavior specialist with 20+ years experience. Developed cooperative grooming techniques integrating trauma resolution principles. Trained over 12,000 groomers through the TANDEM certification program. Focuses on stress management and consent-based care models.
Daniel Lioryan
Neuroscientist & Co-Founder
PhD in Neuroscience with extensive research background. Former director of Animal Behavior Unit at OHSU. Published in Nature and PNAS journals. Applies neurodevelopmental insights to feline care protocols. Specializes in stress physiology and somatic mapping techniques.
Naomi
TANDEM Touch Certified Technician
Veterinary clinic veteran with 8+ years of feline care experience. Implements daily enrichment programs. Manages boarding suites with focus on behavioral observation and comfort maintenance. Trained in emergency response protocols.
Sam
Certified TANDEM Cat Groomer
2000-hour apprentice graduate who serves over 3,000 cats annually. Specializes in handling reactive felines. Mastered deshedding and dematting techniques. Trained in all grooming styles including lion cuts and teddy bear trims.
Tara
Feline Wellness Expert
Behavior specialist with expertise in environmental stress reduction. Implements sensory-based enrichment programs. Develops customized care plans for anxious cats. Maintains CEUs in feline comfort science and non-verbal communication techniques.
Questions
Do you handle cats with severe anxiety or aggression?
Yes, our TANDEM method specifically addresses reactive cats through trauma-informed handling. All staff complete 8,000+ training hours for special needs cases.
How do you manage cats with chronic medical conditions?
SomaCare specialists create medical boarding plans. We administer insulin, monitor glucose levels, and provide subcutaneous fluids under veterinary guidance.
Can I request specific grooming styles?
We offer 8+ styles including lion cuts, teddy bear trims, and sanitary shaves. Custom options available based on coat condition and cat temperament.
What emergency care protocols do you follow?
Immediate veterinary transport with pre-authorized care. Trained staff implement emergency stabilization while maintaining owner communication protocols.
How do you ensure cat safety during boarding?
Climate-controlled, single-species facilities with twice-daily health checks. All staff certified in feline behavior recognition and stress reduction techniques.
Do you offer transportation services?
Yes, our Pet Taxi provides climate-controlled transport with certified handlers for veterinary appointments and emergency situations.
Videos
