Relax, Rejuvenate, and Revitalize Your Beauty
Welcome to Avalon Nails, a premier nail salon conveniently located in Santa Rosa, CA 95403. Our mission is to provide top-notch nail care and spa treatment services that cater to your unique needs and enhance your natural beauty. From the moment you step into our salon, our goal is to pamper you with excellent service, comfort, and a relaxing environment that will leave you feeling rejuvenated and beautiful.
Our Story
At Avalon Nails, we understand the importance of safety and sanitation. That's why we take extreme care to ensure that our implements, equipment, and electrical instruments are thoroughly cleaned and sanitized before being reused. We also use disposable buffers and files to prevent the risk of cross-contamination. Our staff is trained to follow a strict sanitization protocol that prioritizes our customers' cleanliness and well-being.
Our Services
We offer a wide range of services designed to cater to your unique nail care needs. From our signature Avalon Spa Pedicure to our luxurious Herbal Deluxe Pedicure, we have something for everyone. Our services include:
- Manicures and Pedicures
- Acrylic and Gel Nail Sets
- Dipping Powder and Nail Art
- Artificial Nails and Nail Repair
- Waxing and Tinting Services
- Facial Masks and Paraffin Hot Wax Treatments
Our Commitment
At Avalon Nails, we are committed to providing exceptional service, quality products, and a relaxing atmosphere that will make you feel comfortable and beautiful. We strive to build long-term relationships with our customers, and we look forward to serving you.
Poor Customer Experience
Many customers have reported poor experiences at this nail salon, citing rude behavior, poor quality of work, and unprofessionalism.
Unfriendly and Rude Staff
Several reviewers mentioned that the staff were unfriendly and rude, with one reviewer stating that the salon owner made them cry on their 21st birthday. Another reviewer reported being yelled at and forced to pay early, while another was made to feel uncomfortable and rushed during their appointment.
Poor Quality of Work
Reviewers also reported poor quality of work, including nails that chipped or fell off shortly after application, uneven polish, and unattended cuticles. One reviewer even stated that their nails looked like they were painted by a child.
Unprofessional Behavior
Some reviewers reported unprofessional behavior, including being forced to wait an hour for an appointment, being verbally degraded and abused, and being reminded to leave a tip.
Positive Experience
However, one reviewer had a positive experience, stating that the salon was super clean and the staff, particularly Tania and Hanna, were kind and made them feel pampered.
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