Your bike, our expertise, and a passion for the ride
Upcycles PDX has been a trusted source for friendly, expert bike services in NE Portland since 2010. We take pride in offering down-to-earth advice, quality work, and a welcoming environment for all bike enthusiasts, whether you're a seasoned cyclist or just getting started. Our services include tune-ups, flat fixes, bicycle assembly, and Rad Power ebike demos and test rides.
Our humble beginnings can be traced back to a residential garage where two friends started fixing and flipping used bikes. Over the years, we have grown into a trusted bike shop, providing excellent repair and assembly work day in and day out. Our current owner, Matthew Mendez, is a career bicycle mechanic who has been "in the pit" since 2014. With a strong commitment to our community, we strive to help our customers bike more and enjoy every mile.
For a glimpse of our journey, check out this 2010 article on BikePortland.org, Introducing Upcycles. For a first-hand look at what our customers say about us, visit Upcycles on Yelp, Upcycles on Facebook, or Upcycles on Google.
Tune-Ups
Our stellar reviews speak for themselves when it comes to tune-ups. With thousands of bikes and ebikes serviced since 2010, we take pride in providing honest answers and high-quality work. Walk-ins are welcome for flat fixes, and we encourage scheduling an appointment for all other services. For fast response, email us, text 503-908-3569, or leave a voicemail at 503-388-0305.
Our general tune-up services cover the following needs:
- Safety Check ($45)
- Full Tune-Up (Regular Tune) ($150)
- Full eBike Tune-Up (Regular eTune) ($180)
- Overhaul (add-on for Full Tune-Up) ($60 per component)
- A la carte installations and repairs
Flat Tire Fixes
Flat tire? Bring it in, and we'll figure out what went wrong! For a common bicycle wheel, flat fixes are usually $20 labor, with an additional charge for a new tube. Motor wheel flat fixes are $45 labor. Some bikes require a more extensive flat fix, and in those cases, an additional charge may apply based on the bike's make and accessories.
Bicycle Assembly
From box to bike, Upcycles PDX has you covered. Have a new or used bike that needs to be assembled? Our friendly mechanics can take care of it! Please call ahead at 503-388-0305 or drop us an email so that we can put you on our schedule. We assemble most bicycles, including most e-bikes, with a thorough and careful process.
Overall Experience
The reviews of Upcycles, a bike shop in Portland, indicate a predominantly positive experience for customers. Most reviewers have shared positive stories about their interactions with the shop, praising the staff's friendliness, knowledge, and professionalism.
Communication and Customer Service
Several reviewers have praised the shop's clear communication and customer service. Matthew, in particular, has been commended for his detailed explanations and ability to handle repairs effectively. The shop's staff has also been noted for being friendly, approachable, and understanding.
Quality of Work
Reviewers have consistently praised the quality of work done by the shop, with many describing the repairs as thorough and effective. Whirlwindwomancoyote mentioned that the repairs were done quickly and for less than the original quote.
Specific Incidents
However, there have been a few instances of negative experiences. Jay Lawless had a poor interaction with the staff, who insulted his bike and refused to perform a simple bike tire flat swap.
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