Exceeding Expectations, One Project at a Time
At Universal Cycles, we are dedicated to providing top-quality products and exceptional customer service to the cycling community. With over 25 years of experience, we have built a reputation for being one of the most trusted and reliable online cycling retailers.
Our Product Range
We offer an extensive range of products from top brands, including Shimano, Sram, Trek, and more. From road bikes to mountain bikes, we have everything you need to upgrade or maintain your ride. Our product range includes bike parts, accessories, and clothing for both road and mountain bikers.
Bike Parts
We carry a vast selection of bike parts, including:
- Frames and forks
- Wheels and hubs
- Derailleurs and shifters
- Brakes and brakes pads
- Chainrings and chains
- Sprockets and cassettes
- Pedals and pedals parts
Accessories
We also offer a wide range of bike accessories, including:
- Saddlebags and seatposts
- Handlebars and stems
- Grips and grips
- Racks and panniers
- Lights and reflectors
- Water bottles and cages
- Chain cleaners and degreasers
Clothing
Our clothing selection includes:
- Jerseys and tops
- Shorts and pants
- Jackets and vests
- Shoes and insoles
- Helmets and hats
- Gloves and socks
Customer Service
Our customer service team is dedicated to providing exceptional service and ensuring that you have a positive shopping experience. We offer a 30-day return policy, free returns, and a 1-year warranty on most products.
Payment and Shipping
We accept all major credit cards, PayPal, and e-checks. We offer free shipping on orders over $150 and a flat rate shipping fee on all other orders.
Why Choose Us?
At Universal Cycles, we are committed to providing the best products, prices, and service to our customers. We offer:
- Lowest prices guaranteed
- Free shipping on orders over $150
- 30-day return policy
- 1-year warranty on most products
- Expert customer service team
- Fast and secure checkout process
Join the Universal Cycles Community
Stay up-to-date with the latest news, promotions, and product releases by joining our newsletter. You can also follow us on social media to stay connected with our community of cyclists.
Thank you for choosing Universal Cycles. We look forward to serving you!
Overall Impression
Universal Cycles has received an overwhelmingly positive response from customers, with many praising the staff's knowledge, friendliness, and helpfulness. The shop's inventory, prices, and customer service have all been highlighted as standout features.
Customer Service
The staff at Universal Cycles have been consistently praised for their friendly and helpful demeanor. Customers have reported feeling welcome and well-taken care of, with many mentioning specific staff members by name.
Inventory and Prices
The shop's massive inventory of bike parts and fair prices have been mentioned by multiple customers as a major advantage. The quick turnaround time for ordering parts has also been appreciated.
Bike Sales and Repairs
Customers have reported positive experiences with bike sales and repairs, with many praising the staff's knowledge and ability to find the perfect bike or solution for their needs. The shop's ability to make adjustments and repairs quickly and efficiently has also been highlighted.
Minor Complaints
One customer reported a poor customer experience, citing a miscommunication about a wheel build and a lack of communication from the shop staff. However, this review was an outlier among the many positive responses.
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