Business Details
19 Years
experience
Emergency
services
Trusted IT Services for Business Success
Snap Tech IT has been delivering fast, reliable, and friendly IT services since 2007, prioritizing a security-first approach and proven processes. Our team of over 30 certified IT and security professionals serves hundreds of clients, combining industry best practices with tailored technology plans to align with business goals. We undergo annual SOC 2 Type 2 audits, placing us among the top 1% of IT service providers. Our focus extends beyond resolving issueswe proactively manage IT environments, ensuring predictable budgets, strategic planning, and robust cybersecurity.With expertise in managed and co-managed IT services, cloud solutions, and cybersecurity, we empower businesses to work securely and efficiently. Client trust is central to our mission, reflected in long-term partnerships and testimonials highlighting our responsiveness, expertise, and commitment to improving life experiences for teams, customers, and families.
Services
Managed IT Services
Co-Managed IT Services
Cybersecurity Solutions
Cloud Infrastructure
Backup & Disaster Recovery
IT Strategy Planning
Professional Services
CyberDefense Services
Cloud Applications
Endpoint Security
Details
- Year established: 2007
Highlights and features
- We have 17 years of experience delivering IT services with a security-first approach.
- Our team includes 30+ certified IT and security professionals.
- We undergo annual SOC 2 Type 2 audits for quality assurance.
- Our proven process ensures fast, reliable, and friendly IT support.
- We offer 24/7 managed cybersecurity and cloud solutions for uninterrupted operations.
Associations and certifications
- SOC 2 Type 2
What people say
Responsive support
Expert team
Proactive approach
Robust security
Improved efficiency
Services
Managed IT Services
Snap Tech IT provides end-to-end managed IT services, ensuring businesses operate with secure, optimized, and scalable technology environments. Our solutions include proactive monitoring, cybersecurity, and 24/7 support to minimize downtime and enhance productivity. Clients benefit from predictable budgets, strategic planning, and a security-first approach aligned with industry standards.
Cybersecurity Solutions
Our cybersecurity services are built around the NIST Cybersecurity Framework, offering multi-layered defenses against sophisticated threats. Features include endpoint security, encryption, and regular audits to ensure compliance and data protection. Clients gain peace of mind knowing their systems are safeguarded by certified professionals using cutting-edge tools and best practices.
Cloud Infrastructure
Snap Tech IT delivers cloud solutions for managed and co-managed IT environments, including Microsoft Azure, Office 365, and virtual desktops. We ensure secure procurement, management, and backup of cloud resources, enabling businesses to scale efficiently while maintaining compliance and data integrity through 24/7 support.
Backup & Disaster Recovery
Our backup and disaster recovery services guarantee data safety and rapid recovery during outages. Automated backups, secure storage, and tested recovery protocols minimize downtime and financial loss. Clients receive tailored strategies to align with business continuity goals and regulatory requirements.
IT Strategy Planning
We develop strategic technology plans tailored to business objectives, ensuring IT investments deliver ROI. Services include quarterly reviews, risk assessments, and alignment with industry best practices. Clients gain clarity on future IT needs, budgeting, and scalable growth opportunities.
People
Karl Bickmore
CEO
Karl Bickmore has 20 years of experience leading IT consulting businesses and is a respected thought leader in cybersecurity. As CEO, he drives operational improvements and strategic growth at Snap Tech IT.
Shawn Brown
President and COO
Shawn Brown brings 25 years of technology and management experience, transforming Snap Tech IT into a consultative MSP focused on acquisitions and client-centric solutions.
Randy Crockett
CFO
Randy Crockett has 20 years in IT finance, leading mergers and strategic growth initiatives. His expertise in scaling businesses ensures Snap Tech IT's financial stability and client value.
Ted Hulsy
CRO
Ted Hulsy has over 20 years in tech leadership roles at SonicWall and Dropbox. As CRO, he focuses on leveraging technology to create better client experiences.
Shane Swanson
CSO
Shane Swanson has 25 years in IT operations, optimizing service delivery and strategic planning. His expertise ensures Snap Tech IT's processes align with client growth and industry standards.
Questions
What IT services does Snap Tech IT offer?
We provide managed IT, co-managed services, cybersecurity, cloud solutions, backup/disaster recovery, and strategic planning tailored to business needs.
How does Snap Tech IT ensure data security?
Our cybersecurity services follow the NIST CSF framework, with SOC 2 audits, endpoint protection, encryption, and regular risk assessments to mitigate threats.
Are your IT services available 24/7?
Yes, we offer 24/7/365 support, including emergency response and continuous monitoring for uninterrupted business operations.
Can you help businesses migrate to the cloud?
Yes, we provide cloud migration strategies, infrastructure management, and security solutions to ensure seamless transitions and scalable growth.
What sets Snap Tech IT apart from competitors?
We combine 17 years of experience, 30+ certified professionals, SOC 2 compliance, and a client-focused approach to deliver reliable, secure IT solutions.
Do you offer customized IT plans for businesses?
Yes, we create tailored technology plans aligned with business goals, including budgeting, quarterly reviews, and strategic scaling.
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