Providing Quality, Service, and Value to our Customers
Mortgage Approval Group, LLC is a mortgage broker that is set out to provide the best home financing option for families throughout Florida. We handle purchase, refinance, and renovation mortgages, and our team of experienced mortgage professionals is dedicated to ensuring that you make a sound decision on your home financing. We shop rates with 49 lenders to get you the best deal, and we charge NO LENDER FEES, which saves you an average of $1,500 in closing costs. Our team is passionate about providing families with the best client experience while securing the lowest cost loan terms available.
Our Mission
At Mortgage Approval Group, LLC, our mission is to provide exceptional service, unmatched expertise, and unparalleled results to our clients. We strive to build long-term relationships, provide personalized solutions, and deliver unparalleled results that exceed our clients' expectations. Our goal is to be the premier mortgage broker in Florida, and we are committed to making the home buying process as smooth and stress-free as possible.
Our Services
We offer a wide range of mortgage services, including purchase, refinance, and renovation mortgages. Our experienced team of mortgage professionals will guide you through the entire process, from pre-approval to closing, to ensure that you get the best possible deal. We work with multiple lending partners to shop rates and find the lowest cost loan terms available. Our services include:
- Purchase Mortgages: We offer a variety of purchase mortgage options, including conventional, FHA, VA, and USDA loans.
- Refinance Mortgages: We can help you refinance your existing mortgage to take advantage of lower interest rates or to tap into your home's equity.
- Renovation Mortgages: We offer renovation mortgage options that allow you to finance your home renovations and improvements.
Our Team
Meet our team of experienced mortgage professionals, dedicated to providing exceptional service and unparalleled results. Our team includes:
- Scott Kepler, Owner and Principal Broker
- Taylor Trantham, Mortgage Loan Originator
- Tammy McDaniels, Loan Partner
- Randi Greer, Loan Processor
Testimonials
Don't just take our word for it. Our clients rave about our exceptional service and unparalleled results. Here's what some of our satisfied clients have to say:
"Mortgage Approval Group, LLC made the home buying process so easy and stress-free. Their team was knowledgeable, responsive, and went above and beyond to ensure that we got the best deal possible." - John and Sarah P.
"I was impressed by the level of service and expertise provided by Mortgage Approval Group, LLC. They truly cared about finding the best solution for us, and we couldn't be happier with our new home." - Mark and Emily G.
Overall Experience
The reviews are divided between extremely satisfied customers and those who had a poor experience with the mortgage company. The satisfied customers praised the company's professionalism, responsiveness, and ability to secure loans and refinancing with excellent rates.
Positive Comments
Many reviewers praised the company's staff, including Scott, Eli, Tammy, and Curt, for their exceptional customer service, knowledge, and communication skills. They were responsive, professional, and worked hard to ensure a smooth and stress-free experience for their clients.
Negative Comments
On the other hand, some reviewers had a terrible experience with the company. They complained about lack of communication, unresponsiveness, and broken promises. Some reviewers felt that the company's representatives were unprofessional, unresponsive, and unhelpful, causing stress and delays in the loan process.
Common Themes
The reviews highlight the importance of effective communication, professionalism, and responsiveness in the mortgage industry. The company's ability to provide excellent customer service, secure competitive rates, and work efficiently to close deals are key factors that contribute to customer satisfaction.
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