We truly put servicing the customer first
Med Smart Pharmacy is a retail, compounding, and senior care specialty pharmacy that has been serving the community for over a decade. We are a customer-centric pharmacy that combines the benefits of a chain pharmacy with the personalized approach of a neighborhood pharmacy. Our knowledgeable and approachable pharmacy staff are committed to providing exceptional service and complete solutions to all your medication needs. We believe that true pharmacy care starts with exceptional service, and we work closely with patients, doctors, and insurance carriers to provide accurate healthcare.
At Med Smart Pharmacy, we understand the challenges that come with filling prescriptions, including insurance, doctor prescriptions, and paperwork. That's why we strive to make every visit to our pharmacy an enjoyable experience. We specialize in Senior Care Medicine and Compounding, and our services are designed to meet the unique needs of our patients.
Med Smart Pharmacy is an equal opportunity provider and welcomes walk-in clients, as well as those who reside in Assisted Living Homes and Long Term Care Communities. We are committed to providing equal pharmacy services for all clients, regardless of disability, sexual orientation, color, gender, religion, national origin, race, age, or ethnic background.
Services Offered
Med Smart Pharmacy offers a range of services designed to meet the unique needs of our patients. Here are some of the services we offer:
- Retail Pharmacy Services: We provide personalized care and exceptional service to you and your family. Our retail pharmacy services include prescription filling, over-the-counter medications, health and wellness products, and immunizations.
- Compounding Services: Our compounding pharmacists will create customized medications by altering or mixing two or more medications to fit the unique needs of patients. We help patients adhere properly to their medications by giving them personalized dosage of their medicines.
- SeniorCare Pharmacy Services: We offer services to patients who live in group homes, ALFs, and retirement communities in Jacksonville, Orange Park, and Middleburg area. Our services include medication management, medication therapy management, and medication administration.
- Delivery Services: We offer free delivery services to areas in the Med Smart Pharmacy coverage. We can deliver your medications conveniently to your doorsteps, so you can receive your medications right on time with our prompt service.
- Synchronized Refills: We can refill your medication all at once, so you'll never have to worry about running out of your medicines. With our synchronized refills, we will automatically provide you with just what you need.
- Insurance Accepted: We accept private pay, credit card, and most insurances, including Medicare, Medicaid, Tricare, and all other major insurances.
At Med Smart Pharmacy, we are committed to providing exceptional service at affordable prices. Our mission is to make it convenient and affordable for you to access the medications you need, and we are dedicated to helping you maintain your best health in your daily life, work, or during retirement.
Overall Experience
The majority of the reviewers had a positive experience at this pharmacy, citing excellent customer service, kindness, professionalism, and a small-town atmosphere. The staff was described as friendly, helpful, and caring, with many reviewers mentioning that they felt like family.
Service and Concerns
Some reviewers mentioned minor issues with pricing and the acceptance of GoodRX coupons. One reviewer even felt scammed due to a large price difference between what they were quoted and what they were charged. However, these issues were not universal and did not seem to deter most reviewers from continuing to use the pharmacy.
Community and Relationship
The pharmacy was praised for its community-oriented approach, with many reviewers mentioning that the staff knew them personally and were willing to go above and beyond to help. This sense of community and familiarity was seen as a major draw, with many reviewers stating that they would not consider switching to another pharmacy.
Cleanliness and Convenience
The pharmacy was described as clean and convenient, with some reviewers mentioning that the staff was always available to help with any questions or concerns. Reviewers also appreciated the pharmacy's efficient prescription filling process, with one reviewer mentioning that their prescription was filled in under 20 minutes.
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