Improving your healthcare, one prescription at a time.
At Panama Pharmacy, we take pride in our commitment to providing exceptional patient care and exceptional customer service. Our story began in 1928, making us the oldest operating pharmacy in Jacksonville, Florida. Throughout our nearly a century-long history, we have remained dedicated to our core values of quality, compassion, and community involvement.
Our Services
As a full-service retail pharmacy, we strive to provide a comprehensive range of services to our patients. Our experienced and knowledgeable staff is dedicated to delivering personalized attention and care to each patient. Our services include:
- Home Delivery: We understand that getting to our pharmacy may not be easy for everyone, which is why we offer a free next-day delivery service for our patients' medication.
- Medication Adherence: We believe that taking medication as prescribed is crucial for optimal health outcomes. Our team is dedicated to educating patients on proper medication use and ensuring they stay on track with their treatment plans.
- Durable Medical Equipment (DME): We offer a limited line of DME products in-store daily, including canes, walkers, crutches, bed pads/incontinence items, and more.
- Flu Shots & Immunizations: We offer on-site immunizations for assisted living facilities, making it easier to ensure the health and wellbeing of your residents.
- Med Synchronization: Our team can help synchronize your medications to ensure you're taking the right medication at the right time.
- MTM Services: We offer Medication Therapy Management (MTM) services to help patients with complex medication regimens receive personalized care and support.
- Long Term Care Services: Our team is dedicated to supporting the needs of patients with chronic conditions, providing education and guidance on proper medication use and management.
- Private Consultation: We understand that patients may have questions or concerns about their medications. Our team is happy to provide private consultations to address any concerns.
Assisted Living
At Panama Pharmacy, we understand the unique challenges faced by assisted living facilities. That's why we offer specialized services to make your job easier:
- PakMyMeds (RapidPak): Our free service packs a full month's worth of medication in individual pouches sorted by day and time, ensuring patients never miss a dose.
- Unit Dose: Our unit dose service provides a convenient way to dispense medications, making it easier for caretakers to administer medications.
- DME: We offer a limited line of DME products in-store daily, including canes, walkers, crutches, bed pads/incontinence items, and more.
- On-site Immunizations: Our team can bring vaccines to your site for direct immunization, making it easier to safeguard the health of your residents.
- Free Delivery: We offer next-day delivery Monday - Friday, ensuring patients receive their medications on time.
- Limited Durable Medical Equipment (DME) for assisted living facilities
HIV Care
At Panama Pharmacy, we understand the unique needs of HIV patients. Our team is dedicated to providing compassionate care and support, while educating patients on HIV and community resources.
Contact Us
If you have any questions or concerns, please don't hesitate to reach out to us.
Patient Experience
Gary Shields had a poor experience at the pharmacy, feeling disrespected by the pharmacist who responded to his request to fill his prescription. However, the pharmacist was harsh and dismissive, which left Gary feeling frustrated.
Exceptional Service
B. S. had an excellent experience, praising the pharmacy for its efficiency, friendliness, and speed. They appreciated the personalized service and would recommend the pharmacy to others.
Going Above and Beyond
Melissa Shirley had a remarkable experience, where the pharmacist went out of his way to find the medication her son needed. Not only did he find the medication, but he also overnighted it and personally called her to confirm the delivery.
Poor Customer Service
Patrice Scott had a terrible experience, feeling disrespected by the pharmacist who asked her questions and condemned her for her reasoning. She felt uncomfortable and left the pharmacy, choosing to go to a different location instead.
Unsatisfactory Experience
John Cramer had a disappointing experience, where the pharmacy failed to complete his prescription and the owner refused to fill it without explanation. John felt rushed and overwhelmed, and the encounter left him feeling frustrated and concerned about the pharmacy's behavior.
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