Business Details
19 Years
experience
Emergency
services
Your Trusted IT Partner in Portland
Always On It was founded in 2007 with a vision to transform IT support into a strategic partnership for business growth. Our team of seasoned professionals brings over 80 years of combined experience in delivering world-class managed IT services tailored to small and mid-sized businesses across multiple industries. We specialize in proactive IT management, cybersecurity, cloud solutions, and technology alignment processes that empower businesses to focus on their core operations while we handle their IT infrastructure. Our strategic partnerships with leading technology providers like Dell enable us to offer cutting-edge solutions that combine cost-effectiveness with superior performance. We maintain a client-centric approach, treating each business as a unique entity requiring customized solutions rather than one-size-fits-all approaches.Our proven track record includes designing scalable systems, implementing comprehensive computer procurement processes, and creating custom client portals that streamline IT support ticketing. We operate as a fully remote cloud-based company, allowing us to serve clients nationwide while maintaining our headquarters in Oregon City. Our commitment extends beyond technical excellence to include active community involvement through veteran rehabilitation programs and food security initiatives. We differentiate ourselves through strategic IT thinking focused on business growth rather than mere problem-solving, ensuring our clients' technology investments align with their long-term objectives.
Services
IT Infrastructure
Cloud Solutions
Cybersecurity
Project Planning
Asset Management
Telephony & VoIP
Co-managed IT
Proactive Maintenance
System Monitoring
Microsoft 365 Optimization
Details
- Year established: 2007
Highlights and features
- We offer 24/7 proactive IT support with rapid response times.
- Our team has 80+ years combined experience in managed IT services.
- We implement customized solutions aligned with business growth objectives.
- We maintain strategic partnerships with leading technology providers.
- We provide comprehensive cybersecurity and system monitoring services.
Associations and certifications
- Dell
What people say
Efficient, personalized service
Immediate service
Quality service
Great communication
Proactive support
Services
IT Infrastructure
We design and maintain robust IT infrastructure solutions that form the backbone of your business operations. Our services include network configuration, server management, and infrastructure optimization to ensure maximum uptime and performance. With our proactive monitoring and maintenance, businesses can rely on stable, secure, and scalable technology foundations that support growth and innovation.
Cloud Solutions
Our cloud solutions provide businesses with flexible, secure, and scalable technology platforms. We offer cloud migration, management, and security services that enable seamless data access and collaboration. By leveraging strategic partnerships with Microsoft and other key providers, we deliver customized cloud environments that optimize operational efficiency while maintaining enterprise-grade security and compliance standards.
Cybersecurity
We protect businesses through comprehensive cybersecurity solutions that include threat detection, prevention, and response systems. Our services feature continuous monitoring, vulnerability assessments, and incident response planning to safeguard digital assets. With our proactive security measures, businesses gain peace of mind knowing their critical data and IT infrastructure are protected against evolving cyber threats.
Proactive Maintenance
Our proactive maintenance services prevent IT issues before they impact business operations. Through continuous system monitoring, automated updates, and predictive analytics, we identify and resolve potential problems early. This approach minimizes downtime, extends equipment lifespan, and ensures optimal performance of your IT systems through regular health checks and preventive maintenance protocols.
Co-managed IT
We offer co-managed IT services that complement your internal technology team with our expert resources. This collaborative approach combines your organization's institutional knowledge with our technical expertise and 24/7 support capabilities. We handle day-to-day IT operations while your team focuses on strategic initiatives, creating a seamless extension of your internal IT department with shared responsibilities and accountability.
People
Chris Benson
CEO
Chris Benson founded Always On It after serving in the US Army and working as a senior software engineer at Symantec. With over 20 years of IT experience, he transitioned from residential IT support to creating a cloud-based managed services company focused on business growth. His leadership combines technical expertise with strategic vision to drive the company's innovation and client success.
Questions
What IT services do you offer for small businesses?
We provide comprehensive IT services including infrastructure management, cloud solutions, cybersecurity, proactive maintenance, and co-managed IT tailored to small and mid-sized businesses across multiple industries.
Do you serve businesses outside Portland?
While we're based in Oregon City and primarily serve the Portland metro area, our cloud-based operations allow us to support clients nationwide through remote IT management solutions.
How do you handle emergency IT issues?
We treat critical IT issues as emergencies with rapid response times, typically addressing problems within the hour through our 24/7 monitoring and support systems.
What industries do you specialize in?
We serve diverse industries including engineering, construction, recruiting, agriculture, financial services, and professional services with customized IT solutions that address sector-specific technology challenges.
How do you ensure data security?
We implement robust cybersecurity measures including continuous monitoring, vulnerability assessments, and incident response planning to protect business data and IT infrastructure from cyber threats.
What sets you apart from other IT providers?
We combine 80+ years of collective IT experience with strategic partnerships, proactive maintenance approaches, and personalized service that treats each business as a unique entity requiring customized technology solutions.
