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Empowering your business, one connection at a time

Charm City Networks is a leading IT services company based in Baltimore, Maryland. Established in 2007, we have been providing exceptional IT solutions to small businesses for over a decade. Our focus is on delivering comprehensive managed services, IT support, and cloud computing solutions that help businesses take control of their IT and cut expenses. Our team of experienced and certified professionals is dedicated to providing the highest level of service and support to our clients. With over 200 satisfied clients and 100+ cloud migrations, we are a trusted name in the industry.

Managed IT Services

Our managed IT services program delivers proactive monitoring, maintenance, and IT support to help businesses take control of their IT and improve operations. Our services include:

  • 24/7 monitoring of servers and software
  • Secure off-site data storage
  • Helpdesk support
  • Voice services
  • Cloud computing
  • Proactive IT support
  • Technology management services

Cloud Solutions

At Charm City Networks, we understand the critical role that data plays in the success of any business. That's why we offer comprehensive cloud solutions that ensure the stability of your business environment. Our services include:

  • Image-based backup and bare-metal restore
  • Restore as virtual machine in the cloud
  • Restore to a dissimilar hardware
  • Restore to vm
  • File level restore

Voice and Data Cabling

We offer a wide range of cabling solutions to meet the needs of businesses of all sizes. Our services include:

  • Voice and data cabling
  • Fiber optic cabling
  • Cable removal
  • Other infrastructure solutions

VoIP Business Phone Systems

Our VoIP business phone systems use the latest technology to provide reliable and cost-effective communication solutions. Our services include:

  • Making and receiving phone calls over a high-speed internet connection
  • Reliable and cost-effective communication solutions

Helpdesk & Desktop Support

Our helpdesk and desktop support services provide businesses with the technical assistance they need to keep their operations running smoothly. Our services include:

  • Desktop support
  • Server support
  • Mobile device support
  • Apple support
  • Infrastructure support
  • Software support

Cloud Backup Solutions

Our cloud backup solutions provide businesses with secure and reliable data backup and recovery services. Our services include:

  • Secure and reliable data backup
  • Quick and easy data recovery

Cloud Migration

Our cloud migration services help businesses move their data and applications to the cloud. Our services include:

  • Moving data and applications from onsite computers to the cloud
  • Moving data and applications from one cloud environment to another

Network Administration

Our network administration services help businesses maintain network operations and improve efficiency. Our services include:

  • Operational tasks to help networks run smoothly and efficiently
  • Maintenance of network operations

IT Procurement

Our IT procurement services help businesses acquire the best IT products and services to meet their needs. Our services include:

  • Quality management of the IT procurement process
  • Continuous improvement in all products and services acquired for IT purposes

Cyber Security

Our cyber security services help businesses protect their data and infrastructure from cyber threats. Our services include:

  • Strengthening the security and resilience of cyberspace
  • Protection from cyber threats and hazards

Managed Cloud Hosting

Our managed cloud hosting services provide businesses with secure and scalable hosting solutions for their domains. Our services include:

  • Extensive list of managed cloud hosting plans
  • Secure and scalable service for all your domains

At Charm City Networks, we are committed to providing the highest level of service and support to our clients. Contact us today to learn more about how we can help you take control of your IT and improve your business operations.

Reviews
Positive: The reviewers praised Charm City Networks for their prompt, professional, and affordable service, mentioning that they saved them hundreds of dollars in repairs.

Overall Excellent Service

The reviewers are extremely satisfied with the service they received from Charm City Networks. They praised the company for their prompt, professional, and affordable service.

Reasonable Pricing

Many reviewers compared the prices of Charm City Networks to other companies, such as Apple, and were impressed by the significant cost savings. They mentioned that the company saved them hundreds of dollars in repairs.

Responsive and Helpful Staff

The staff at Charm City Networks were described as kind, understanding, and responsive. They were willing to help with any issue, no matter how small, and provided solid advice.

Quick Turnaround Time

The reviewers were impressed by the quick turnaround time for repairs, with some mentioning that their issues were resolved within a few hours or a day.

Trustworthy and Reliable

The reviewers trust Charm City Networks to provide reliable and efficient service, mentioning that they would highly recommend the company to others.

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