Business Details
24 Years
experience
Emergency
services
Your Trusted IT Partner for Secure and Scalable Technology Solutions
Since 2002, Avid Practice has been a leader in strategic IT solutions, empowering businesses and nonprofits globally with secure technology and expert guidance. Our mission centers on delivering predictable success through a dedicated team of IT security and productivity specialists, serving organizations with 10-250 users. We combine rigorous processes with compassionate service, offering monthly alignment meetings to evaluate client needs and risks while implementing tailored technology strategies. Our expertise spans cybersecurity, cloud migration, and managed IT services, with a focus on sectors like legal, medical, financial services, and manufacturing. With a global client base and deep roots in Maryland and Washington, D.C., we apply disciplined methodologies and continuous assessments to optimize operations, reduce vulnerabilities, and align technology with business objectives.Our team of certified professionals brings decades of combined experience in virtualization, network security, data protection, and executive IT consulting, ensuring clients receive world-class support from strategy through implementation.
Services
Managed IT Services
Cybersecurity Solutions
Cloud Migration
Help Desk Support
Data Backup
Details
- Year established: 2002
Highlights and features
- We offer 20+ years of specialized IT security and infrastructure experience
- Our proactive monthly alignment meetings ensure technology evolves with your business
- Certified engineers deliver tailored cybersecurity and cloud migration strategies
- We combine disciplined processes with compassionate, personalized support
- Proven track record serving regulated industries like healthcare and finance
Associations and certifications
- Microsoft Azure Certified Engineers
What people say
Proactive Management
Responsive Support
Tailored Solutions
Expert Team
Reliable Backup
Services
Managed IT Services
Our comprehensive managed IT services provide continuous monitoring, maintenance, and strategic upgrades for businesses. We handle network security, server management, and productivity tools while implementing proactive risk assessments. Clients benefit from predictable costs, reduced downtime, and access to certified engineers who understand both technical requirements and business objectives.
Cybersecurity Solutions
We protect organizations through layered security approaches including threat monitoring, vulnerability scanning, and policy implementation. Our services cover firewall management, encryption, and employee training programs. With expertise in Cisco Meraki and compliance frameworks, we help businesses defend against evolving cyber threats while maintaining operational continuity.
Cloud Migration
Specializing in Microsoft Azure transitions, we help businesses move infrastructure to secure cloud environments. Our process includes assessment, planning, execution, and optimization phases. Clients gain scalability, improved disaster recovery, and reduced physical hardware costs while maintaining data integrity throughout the migration journey.
Help Desk Support
Our responsive help desk team provides rapid resolution for IT issues during extended business hours. Services include user management, software troubleshooting, and system access adjustments. Premier Care clients receive proactive maintenance combined with personalized support from technicians familiar with their specific IT environments.
Data Backup
We implement robust backup solutions using Acronis software and Hyper-V virtualization technologies. Our systems automatically validate backups while monitoring for failures. This ensures business continuity through rapid data restoration in case of hardware failure, cyberattacks, or natural disasters, minimizing potential operational losses.
People
Shawn Levin
President
With 20+ years in IT infrastructure and security, Shawn develops adaptive technology systems for businesses. He holds multiple industry certifications and specializes in cloud services, virtualization platforms, and business analytics.
Tom Nieto
Director of Managed Services
Tom brings two decades of systems administration experience, focusing on virtualization and asset management. He refines service offerings while delivering scalable solutions tailored to client needs through proven managed service methodologies.
Teresa Albertson
Care Team
Teresa offers 20+ years of federal contracting experience in network design and security. Certified in IT security, she specializes in preparedness planning and recovery operations for diverse network infrastructures.
Dave Petrie
Care Team
With 18 years in network administration, Dave excels at translating technical concepts into practical solutions. His customer-focused approach ensures clear communication and effective resolution of end-user technology challenges.
Jim Adomines
Care Team
Jim has 20 years of enterprise IT experience supporting Microsoft environments. He specializes in server configuration, VMware deployments, and comprehensive backup solutions to optimize client infrastructure reliability.
Questions
What IT services do you specialize in for small businesses?
We provide managed IT services, cybersecurity, cloud migration, help desk support, and data backup solutions specifically tailored for small to medium-sized businesses.
How do you handle cybersecurity threats?
We implement layered security with monitoring, vulnerability scanning, and policy development while providing ongoing staff training to address evolving cyber threats.
Can you help migrate our systems to Microsoft Azure?
Yes, our certified engineers specialize in Azure cloud migration, offering assessment, planning, and implementation services for secure, scalable cloud environments.
What support hours do you offer?
Our standard support hours are 8:00 AM to 8:00 PM EST Monday through Friday, with emergency after-hours assistance available.
How do you ensure data protection?
We use Acronis software for automated backups, Hyper-V virtualization, and continuous monitoring to maintain data integrity and enable rapid recovery when needed.
Do you work with non-profit organizations?
Yes, we have extensive experience supporting non-profits with technology solutions that maximize operational efficiency while maintaining strict data security standards.
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