Business Details
45 Years
experience
Emergency
services
Your Trusted Property Management Partner in Harker Heights, TX
Tri-City Property Management has been dedicated exclusively to property management since 1981, serving the Fort Hood area including Harker Heights, Killeen, and Copperas Cove. Our founders, Ed and Sandy Ferril, established the company on principles of honesty, integrity, and prompt resolution of property issues, prioritizing owner-tenant relationships and vendor professionalism. We offer comprehensive services including licensed agent-led property showings, 24/7 emergency maintenance support, direct deposit for owners, rigorous tenant screening, and in-house maintenance to protect property investments.Our team maintains open communication through an online portal for owners and provides personalized assistance to tenants, ensuring stress-free living experiences. With over four decades of local expertise and a commitment to evolving industry standards, we continue to uphold our founders' vision of exceptional service and community trust.
Services
Property Management
Tenant Screening
Maintenance Services
Market Analysis
Rental Listings
Details
- Year established: 1981
Highlights and features
- We have over 40 years of dedicated property management experience in Central Texas
- Our team provides 24/7 emergency maintenance response for tenant needs
- Locally-owned with deep community ties and military family understanding
- Each property is shown by a licensed real estate agent with professional staff support
- We offer direct deposit payments and online portals for property owner convenience
Services
Property Management
Our comprehensive property management services protect real estate investments through proactive maintenance and professional oversight. We handle tenant relations, property showings, and financial reporting while maintaining properties to high standards. With 40+ years of local experience, we combine personalized service with industry expertise to maximize property value and owner returns.
Tenant Screening
We implement rigorous tenant screening processes to ensure qualified occupants for rental properties. Our evaluation includes credit checks, criminal background investigations, and rental history verification. This thorough approach minimizes risks for property owners while maintaining fair housing compliance and protecting investment quality.
Maintenance Services
Our maintenance services ensure prompt resolution of property issues with 24/7 emergency response availability. We handle routine upkeep and urgent repairs through qualified vendors while maintaining cost efficiency. Regular maintenance schedules help preserve property condition and prevent costly future repairs.
Market Analysis
We provide free individualized market analyses to help property owners understand current market conditions. Our assessments consider location factors, property condition, and comparable listings to determine competitive pricing strategies. This service supports informed decision-making for property management and rental pricing.
Rental Listings
Our rental listing services showcase properties through professional marketing materials and targeted advertising. We conduct personalized showings with licensed agents and maintain updated online listings. This approach helps property owners achieve optimal occupancy rates with qualified tenants.
People
Ed and Sandy Ferril
Founders
Established Tri-City Property Management in 1981 with a focus on dedicated property management services. Built the company on principles of honesty, integrity, and prompt property issue resolution.
Natalie Austin
Owner / Broker
Joined Tri-City in 2006, earned real estate licenses, and became company owner in 2022. Brings diverse property management experience from military communities across Germany, Colorado, and Hawaii.
Ellie Valencia
Office Manager / Agent
Licensed real estate agent with property management expertise since 2016. Holds BBA from Texas A&M Central Texas and manages accounting operations while maintaining property management knowledge.
Kilee O'Bryant-Dutton
Receptionist
Professional office staff member assisting owners and tenants since 2021. Pursuing real estate license while providing front-line support for maintenance requests and property showings.
Roberto Laboy
Maintenance
Experienced maintenance professional since 2016 with military contractor background. Provides cost-effective repair solutions while maintaining high property standards for owners.
Questions
What geographic areas do you serve?
We specialize in property management services for Fort Hood area communities including Harker Heights, Killeen, and Copperas Cove, Texas.
Do you offer 24/7 emergency maintenance services?
Yes, we provide 24/7 emergency maintenance response for critical issues like plumbing failures, heating/air conditioning outages, and security breaches.
How long have you been in business?
Tri-City Property Management has served Central Texas since 1981, providing property management services for over 40 years.
What sets you apart from other property managers?
We focus exclusively on property management with local ownership, 24/7 emergency response, licensed agent showings, and direct deposit payments for owners.
How do you handle tenant screening?
We conduct comprehensive tenant screening including credit checks, criminal background investigations, and rental history verification to ensure qualified occupants.
Can I access my property information online?
Yes, we provide an online portal for property owners to access account information, maintenance records, and property updates in real time.
