Business Details
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Luxury Dog Walking Services in NYC with GPS Tracking
At POOCHi, we redefine luxury pet care through cutting-edge technology and unwavering commitment to your dog's well-being. Our GPS-tracked walks provide real-time transparency, allowing you to monitor your pet's adventures with time-stamped maps and photo recaps. We prioritize consistency by assigning dedicated walkers to regular clients, ensuring familiarity and trust for both pets and owners. Our fully trained, background-checked employees receive ongoing education in safety protocols and canine behavior, supported by 24/7 customer service for immediate assistance.With post-walk follow-ups and meticulous attention to detailincluding paw wiping and water bowl refillswe guarantee peace of mind while delivering exceptional care tailored to New York City's unique urban environment.
Services
GPS-Tracked Dog Walks
Consistent Dog Walker Assignments
Employee Training Programs
24/7 Customer Support
Post-Walk Follow-Ups
Highlights and features
- We provide GPS-tracked, time-stamped dog walks with photo recaps for complete transparency.
- Our trained employees receive ongoing education in safety protocols and canine behavior.
- We assign consistent dog walkers to build trust and familiarity with your pet.
- Our 24/7 customer service team ensures immediate assistance for urgent pet care needs.
- Post-walk follow-ups confirm your satisfaction and address any service concerns.
Services
GPS-Tracked Dog Walks
Our GPS-tracked walks provide real-time location updates, time-stamped maps, and photo recaps of your dog's adventure. This technology ensures complete transparency and security for pet owners, allowing you to monitor your pet's activity remotely. The system automatically sends notifications with route details and walk summaries through our mobile app.
Consistent Dog Walker Assignments
We assign dedicated walkers to regular clients to build trust and familiarity with both pets and owners. This approach reduces stress for animals while providing consistent care quality. Clients receive advance notice of their walker's identity and can expect the same professional for each visit unless prior arrangements are made.
Employee Training Programs
All employees undergo extensive training in canine behavior, safety protocols, and emergency response procedures. Our background-checked staff receives ongoing education to maintain high service standards. We emphasize relationship-building between walkers and pets to ensure optimal care experiences for every dog in our service area.
24/7 Customer Support
Our customer service team operates 24 hours a day, seven days a week, to address urgent pet care needs or service inquiries. This ensures immediate assistance for unexpected situations while maintaining regular service quality oversight. Clients can contact us through multiple channels for prompt resolution of any concerns.
Post-Walk Follow-Ups
After each walk, our team conducts follow-up communications via phone or text to confirm service completion and client satisfaction. This quality control measure allows us to address any issues immediately while reinforcing our commitment to exceptional pet care standards across all service areas.
Questions
How does POOCHi's GPS tracking work for dog walks?
Our GPS system provides real-time location tracking with time-stamped maps and photo recaps of each walk through our mobile app.
Will I have the same dog walker every time?
Yes, we assign dedicated walkers to regular clients for consistency, unless prior arrangements require a different professional.
What safety measures do your dog walkers have?
All employees undergo background checks, receive safety training, and carry bonding/insurance coverage through Business Insurers of Carolinas.
Do you serve areas outside Manhattan?
Our current service areas focus on Manhattan neighborhoods including SoHo, Tribeca, and Battery Park City.
What happens if I need urgent dog walking assistance?
Our 24/7 customer service team handles emergency requests and coordinates immediate assistance for urgent pet care needs.
How do you ensure quality control for walks?
Post-walk follow-ups confirm your satisfaction while our tracking system maintains service transparency and accountability standards.
