Business Details
14 Years
experience
Emergency
services
Your Trusted Partner for Pet Services in Jersey City
Tails On Trails was founded in 2012 with a mission to provide exceptional, personalized pet care in Jersey City. Our team of CDC-certified essential workers adheres to the highest health and safety standards, offering dog walking, cat sitting, and cat boarding services tailored to each pet's unique needs. We utilize proprietary Pet Check Technology to deliver real-time updates, GPS tracking, and secure client management tools that ensure transparency and peace of mind. With over a decade of experience and a commitment to continuous improvement, we combine technological innovation with compassionate care to serve pets and their families.Our rigorous caregiver selection process guarantees only bonded, insured professionals who treat every pet as their own. We maintain deep community ties through partnerships with local arts organizations and animal welfare initiatives, reflecting our holistic approach to pet care and client satisfaction.
Services
Dog Walking
Cat Sitting
Pet Check Technology
Cat Boarding
In-Home Pet Care
GPS Tracking
Emergency Services
Pet Transportation
Customized Care Plans
Caregiver Matching
Details
- Year established: 2012
Highlights and features
- We offer 24/7 emergency support through monitored email communication
- Our caregivers undergo rigorous background checks and skills assessments
- We use patented Pet Check Technology for real-time visit verification
- We maintain pets' routines with customized care plans for each animal
- Our team includes certified professionals with 10+ years of industry experience
Associations and certifications
- CDC
What people say
Real-Time Certainty
Compassionate caregivers
Reliable service
Personalized attention
Stress-free experience
Services
Dog Walking
Our professional dog walking service maintains your pet's routine with scheduled visits that include fresh water, playtime, and socialization. Each walk utilizes GPS tracking for real-time location updates and detailed reports with photos. Our caregivers are trained to handle multiple dogs while ensuring individual attention and safety during every outing.
Cat Sitting
In-home cat sitting preserves your pet's comfort with routine maintenance, litter box cleaning, and personalized attention. Our caregivers provide feeding, playtime, and plant watering services with real-time check-in updates. Each visit ensures your cat receives individualized care tailored to their specific needs and preferences.
Pet Check Technology
This proprietary system provides barcode verification, GPS tracking, and automated reporting for complete care transparency. Clients receive real-time email alerts with visit details and location data through a secure client portal. The technology ensures accountability while maintaining pets' safety and care quality standards.
Cat Boarding
Our boutique cat boarding service offers a stress-free alternative to traditional kennels with personalized attention in a home environment. Each stay includes playtime, grooming, and routine maintenance with 24/7 caregiver availability. The service includes organic catnip treats and customized care plans for special needs felines.
Coaching & Mentoring
Founder-led business development programs help pet care professionals establish successful enterprises through personalized mentoring and group workshops. The curriculum covers operational best practices, client management, and service standard development based on our decade of industry experience.
People
Judy Nunez
Founder
Judy transitioned from corporate finance to pet care in 2008, bringing 13 years of hands-on experience. She founded Tails On Trails in 2012 after rescuing three special-needs cats. Her expertise combines business strategy with practical pet care knowledge, supported by stage management experience in Jersey City's arts community.
Saje Perez
Operations Manager
Saje brings veterinary technician experience and psychology expertise to our operations. With seven years in pet care and rescue work, she manages daily operations while pursuing advanced studies in animal behavior. Her background includes non-profit arts organization management and community outreach programs.
Mark
Pet Caregiver
Mark combines IT studies with a lifelong passion for animal care. His experience with diverse pets informs his empathetic approach to pet sitting. A local musician, he brings patience and observational skills from performing arts to each caregiving assignment while maintaining rigorous service standards.
Amanda
Pet Caregiver
Amanda's four rescue cats reflect her commitment to animal welfare. With five years of professional experience, she specializes in building trust with anxious pets. Her background in hospitality and customer service enhances her ability to provide personalized care while maintaining detailed client communication.
Questions
What are your office hours for scheduling?
Our administrative office operates Monday-Friday 10:00 AM-4:00 PM. Weekend appointments require advance scheduling.
Do you service areas outside downtown Jersey City?
We serve Hamilton Park, Powerhouse Arts District, and Paulus Hook. Contact us to confirm availability in your specific location.
How does the emergency after-hours communication work?
Email messages with 'Urgent' subject lines receive immediate attention through our monitored after-hours communication system.
What payment methods do you accept?
We accept Visa, Mastercard, PayPal, and Venmo for all services with automated weekly billing for recurring clients.
How do you ensure caregiver reliability?
All caregivers undergo background checks, skills assessments, and multiple interviews before joining our team of bonded professionals.
Can I request the same walker consistently?
We prioritize consistent walkers while maintaining backup coverage to ensure continuity and socialization benefits with different handlers.
