Building a stronger community, one family at a time.
Our History and Values
North Side Federal Savings and Loan Association stands as a trusted financial institution with over 80 years of experience serving the diverse communities of Chicago's north side. Founded in 1935, we uphold the mutual tradition of putting our depositors first. Our commitment to personalized service, local lending, and community involvement has remained unwavering throughout the years.
Our Vision
We envision a community where everyone has access to affordable financial services that empower individuals and businesses to reach their financial goals. We believe in building lasting relationships with our customers through personalized attention and locally focused solutions.
Our Services
North Side Federal offers a comprehensive range of financial services to meet the diverse needs of individuals and businesses:
- Personal Banking: Checking, savings, and investment accounts designed to encourage smart saving and earning.
- Mortgage Lending: Competitive rates and personalized guidance for homebuyers and refinancing needs.
- Business Banking: Business checking and savings accounts, loans, lines of credit, and specialized services to fuel growth.
- Retirement Planning: Individual retirement accounts and plans to secure your financial future.
Our Commitment to the Community
More than just a financial institution, we are an active member of the community. We proudly reinvest deposits back into the community through local lending and community involvement. Our employees volunteer their time and expertise to numerous local organizations, supporting causes that are important to our customers.
Why Choose North Side Federal?
- Personalized and attentive service from local experts
- Competitive interest rates and fees that work for you
- Comprehensive financial services to meet your every need
- Strong commitment to community reinvestment and engagement
- Convenient location and online banking options for ultimate accessibility
General Experience
The overall experience at this bank is generally positive, with many reviewers expressing appreciation for the personalized service and lack of automated systems.
Staff and Service
The staff at the bank are described as friendly, knowledgeable, and courteous, with some reviewers mentioning that they are addressed by name. However, one reviewer had a negative experience with a secretary named Christine, who reportedly asked a loud and judgmental question about a personal issue.
Unique Selling Points
The bank's commitment to personalized service, lack of automated systems, and local feel are highlighted as major advantages. Reviewers also appreciate the quick response times and ease of communication with the bank.
Criticism
The only negative comment came from a reviewer who experienced humiliation due to Christine's loud and judgmental behavior. Additionally, one reviewer suggested that the bank could improve by offering a paperless email option for monthly statements.
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