Business Details
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Your Trusted Partner for IT Solutions
Intelligent Technical Solutions is a nationwide IT services provider dedicated to helping businesses leverage technology for operational efficiency and growth. Since our inception, we have focused on delivering enterprise-grade technology solutions tailored to small and medium-sized businesses, ensuring they can compete effectively in their respective industries. Our team of over 190 certified technicians provides proactive management, 24/7 support, and cybersecurity expertise to protect clients from evolving digital threats. We specialize in managed IT, co-managed IT, compliance solutions, and AI consulting, serving diverse sectors including healthcare, finance, and manufacturing.Our unique ITS Process combines Alignment Engineering, Strategic Business Reviews, and centralized services to reduce operational noise by over 50%, improving productivity for both clients and internal teams. With a 98% client satisfaction rate, we emphasize transparency, forecasting, and continuous improvement through over 400 standardized processes. Headquartered in Chicago, we maintain a nationwide presence with local offices in major metropolitan areas across the United States.
Services
Cybersecurity
Compliance
Managed IT
Co-Managed IT
AI Consulting
Healthcare IT
Cloud Computing
VoIP Phone Systems
Data Analytics
Network Assessment
Highlights and features
- We offer 24/7 personalized customer support.
- Our team consists of 190+ certified experts with extensive experience.
- We guarantee swift response and resolution times.
- We implement over 400 standardized security and compliance processes.
- We provide industry-specific solutions for healthcare, finance, and manufacturing.
Associations and certifications
- HIPAA Compliance
- Certified MSP
- Titans of the Industry
- Top 250 MSSP 2024
- Inc. 5000 List
- CRN Fast Growth 150
- Channel Futures MSP 501
- CRN Solution Provider 500
What people say
Fantastic support
Smooth transition
Highly recommend
Immediate assistance
Expert knowledge
Services
Cybersecurity
Our cybersecurity services protect businesses from digital threats through federal-grade security measures. We implement layered defense models including penetration testing, dark web monitoring, and security training to safeguard against data breaches. With expertise in HIPAA, CMMC, and SOC 2 compliance, we help organizations mitigate risks while maintaining regulatory adherence. Our proactive approach combines advanced technology with expert analysis to detect and neutralize threats before they impact operations.
Managed IT
Managed IT services ensure continuous technology performance through proactive monitoring and maintenance. Our team provides 24/7 technical support, system updates, and performance optimization to minimize downtime. We handle all aspects of IT infrastructure management, allowing businesses to focus on core operations while benefiting from enterprise-level technology solutions at small-business costs. Regular reporting keeps clients informed about their network status and potential improvements.
Compliance
We help organizations navigate complex regulatory requirements across multiple industries. Our compliance solutions cover HIPAA, PCI DSS, GDPR, and CMMC standards, ensuring businesses maintain proper data protection protocols. Through strategic planning and implementation of security controls, we assist with audit preparation and ongoing compliance management. Our virtual Chief Security Officers provide expert guidance to maintain regulatory alignment while protecting sensitive information assets.
Co-Managed IT
Co-managed IT services augment internal technology teams with specialized expertise and resources. We provide access to advanced tools, cybersecurity specialists, and automation capabilities without requiring additional payroll commitments. This collaborative approach enhances existing IT capabilities while reducing operational burdens. Our support includes strategic planning, project execution, and 24/7 escalation assistance to ensure comprehensive technology management for growing organizations.
AI Consulting
Our AI consulting services help businesses implement intelligent automation solutions tailored to their specific needs. We develop strategic roadmaps for AI integration, focusing on process optimization and data-driven decision-making. With dedicated Chief AI Officers, we guide clients through implementation of machine learning tools and analytics platforms. Our approach emphasizes measurable outcomes, helping organizations leverage AI to improve efficiency, reduce costs, and gain competitive advantages in their industries.
People
Tom Andrulis
CEO
Tom Andrulis leads Intelligent Technical Solutions with over 20 years of experience in technology services. He focuses on strategic growth while maintaining the company's commitment to client-centric IT solutions. His leadership emphasizes innovation and service excellence.
Will Evans
Chief Financial Officer
Will Evans manages financial operations with expertise in technology sector economics. He ensures sustainable growth while maintaining competitive pricing for IT services across diverse industries.
Mike Rhea
Chief Revenue Officer
Mike Rhea drives revenue growth through client acquisition and relationship management. He focuses on expanding ITS's market presence while maintaining high service standards for existing clients.
Ryan Deneau
Chief Technology Officer
Ryan Deneau oversees technology strategy and innovation. He ensures ITS maintains cutting-edge capabilities in cybersecurity, managed services, and emerging IT solutions for business clients.
Rob Schenk
Chief Security Officer
Rob Schenk leads cybersecurity initiatives with specialized expertise in threat prevention. He develops security frameworks that protect client data while ensuring compliance with industry regulations.
Questions
What IT services does Intelligent Technical Solutions offer?
We provide cybersecurity, managed IT, co-managed IT, compliance solutions, AI consulting, cloud computing, and VoIP phone systems tailored to business needs.
Does ITS serve businesses outside major cities?
While we maintain offices in major US metropolitan areas, our nationwide service capabilities allow us to support businesses in any location across the country.
How does ITS handle emergency IT issues?
Our 24/7 support team responds immediately to critical issues, with technicians available to resolve urgent problems within minutes of contact.
Can ITS help with regulatory compliance requirements?
Yes, we specialize in HIPAA, CMMC, PCI DSS, SOC 2, and other compliance standards with expert guidance and implementation support.
What makes ITS different from other IT providers?
Our unique ITS Process reduces operational noise by over 50% through 400+ standardized procedures, combining proactive engineering with strategic business reviews.
Does ITS offer AI implementation services?
Yes, our AI consulting includes strategic roadmaps, implementation support, and dedicated Chief AI Officers to help businesses leverage artificial intelligence effectively.
