Because Every Pet Deserves Great Care
Welcome to Springfield Automotive, your trusted source for reliable and affordable vehicles in the Springfield, Missouri area! We're a team of passionate professionals committed to helping you find the perfect car, truck, or SUV to meet your individual needs and budget.
Our Commitment
Our primary focus is customer satisfaction. We prioritize a seamless and enjoyable car-buying experience by offering:
- Personalized attention: Our friendly and knowledgeable sales team takes the time to understand your needs, wants, and budget.
- Transparent pricing: We believe in clear and upfront pricing, with no hidden fees or surprises.
- Wide selection: We offer a diverse range of vehicles to choose from, with options for every lifestyle.
- Flexible financing options: Our experienced finance team will work with you to find the best financing solution to suit your individual situation.
Our Services
Beyond simply selling vehicles, Springfield Automotive offers:
- Competitive trade-ins: Get a fair offer for your old vehicle when you purchase a new or used car.
- Free vehicle history reports: Get peace of mind with detailed information about your potential purchase.
- Extended service plans: Protect your investment with comprehensive protection plans tailored to your needs.
- Convenient financing options: Apply for financing online or in-person with our simple and streamlined process.
Our Values
At Springfield Automotive, we believe in:
- Integrity: We uphold the highest ethical standards in our business practices.
- Transparency: We are open and honest in all our dealings.
- Customer-centricity: Our focus is on understanding and exceeding your needs.
- Community involvement: We actively support local organizations and initiatives.
Join us and discover the Springfield Automotive difference! We look forward to helping you find the perfect vehicle and exceeding your expectations.
Overall Experience
The dealership has received a mix of positive and negative reviews. While some customers have had excellent experiences with the dealership, others have faced issues with their vehicles and the sales process.
Positive Experiences
Many customers have praised the dealership for their quick and easy application process, patient and helpful sales staff, and good deals on vehicles. Some customers have also appreciated the efforts of specific sales representatives, such as Mike and Charlie, who went above and beyond to meet their needs.
Negative Experiences
On the other hand, some customers have reported issues with their vehicles, including transmission problems, electrical issues, and faulty windows. One customer was particularly dissatisfied with the dealership's use of Credit Acceptance, which led to a high interest rate and additional costs.
Sales Process and Staff
The sales process has been described as quick and easy, with some customers appreciating the patience and help of the sales staff. However, one customer reported poor customer service and communication from a sales representative.
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