Experience the Difference with Honest and Efficient Service!
At Durham Tire & Auto Center Tire Pros, we're proud to be a locally owned and operated business that has been serving the Durham, Raleigh, Chapel Hill, Hillsborough, Roxboro, and University of North Carolina areas for over 45 years. Our primary goal is to serve our community with the best possible products and services available.
Our Story
Founded in 1972 by Larry Powell and Fred Hobbie, we have grown to become one of the most trusted names in the automotive industry. Our ASE-certified mechanics and technicians take pride in their work and are always happy to answer any questions you may have about your vehicle. We're proud to offer a personalized approach to our services, tailoring our solutions to meet your individual needs.
Our Services
We offer a wide range of automotive services, including oil changes, NC vehicle inspections, brake service, alignments, air conditioning, and other general maintenance. Our team of experts is dedicated to providing honest, efficient service, and we're proud to list our tire prices online, making it easy for you to find the perfect tires for your vehicle.
Our Promise
At Durham Tire & Auto Center Tire Pros, we're committed to providing our customers with the best possible experience. We want you to be 100% satisfied with our services, and we're dedicated to making sure you leave our shop feeling confident and happy with the work we've done.
Our Services Continue
In addition to our automotive services, we also offer a range of tire-related services, including tire rotations, balancing, and alignments. We're proud to offer a tire protection plan, which provides you with peace of mind knowing that your tires are protected in the event of a flat or other damage. We also offer 24/7 roadside assistance and a nationwide service warranty, giving you the confidence to drive knowing you're protected on the road.
Why Choose Us
At Durham Tire & Auto Center Tire Pros, we're proud to be a locally owned and operated business that is dedicated to serving our community. We offer personalized services, tailored to meet your individual needs, and we're committed to providing honest, efficient service. We're proud to be a part of the Durham, Raleigh, Chapel Hill, Hillsborough, Roxboro, and University of North Carolina areas, and we look forward to serving you.
Overview of Chapel Hill Tire Reviews
Pricing and Value
Some customers were pleased with the pricing and value provided by Chapel Hill Tire. They found the prices to be fair and reasonable, with some even stating that they were pleasantly surprised by the affordability. However, others were unhappy with the prices, feeling that they were overcharged or upsold on unnecessary services.
Customer Service
Many reviewers praised the excellent customer service provided by Chapel Hill Tire. They found the staff to be friendly, courteous, and professional, with some even mentioning specific employees who went above and beyond to ensure their satisfaction. A few customers did express frustration with the customer service, citing issues with communication and transparency.
Quality of Work
Most customers were satisfied with the quality of work provided by Chapel Hill Tire. They found the repairs to be thorough and of high quality, with some even stating that they were impressed by the attention to detail. However, a few customers did experience issues with the work, citing problems with the quality of the repairs or the need for repeat visits.
Communication
Some customers praised the communication provided by Chapel Hill Tire, citing clear explanations of the work needed and regular updates on the status of their vehicle. However, others were unhappy with the communication, feeling that they were not kept informed or that the staff was unclear about the work being done.
Safety and Hygiene
One customer expressed concern about the lack of masks and social distancing at the shop, citing a lack of regard for customer safety during the pandemic.
Positive Experiences
Many customers reported positive experiences at Chapel Hill Tire, citing friendly staff, quick turnaround times, and high-quality work. Some even mentioned specific employees who went above and beyond to ensure their satisfaction.
Negative Experiences
Some customers reported negative experiences at Chapel Hill Tire, citing issues with pricing, communication, and the quality of work. A few customers felt that they were overcharged or upsold on unnecessary services, while others experienced problems with the repairs or communication.
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