Your Friendly Neighborhood Service Center
At Franconia Service Center Liberty, we take pride in being a locally owned and operated automotive service center. Our customers are our neighbors, and we are here to help. We understand that getting your car fixed or buying new tires can be overwhelming, which is why we strive to provide top-notch service and quality products to make the process as smooth as possible.
Our Story
Since 1997, we have been serving the local community of Alexandria, VA, and surrounding areas, including Fairfax County, Bailey's Crossroads, and Springfield. We've built our reputation on a commitment to customer satisfaction and dedication to quality workmanship. We stand by our work by offering the strongest warranty in the business, which includes a 3-year, 36,000-mile warranty on parts and labor, as well as 24-hour roadside assistance for 12 months after service.
Our Services
We offer a wide range of automotive services, including oil changes, brake repair, wheel alignments, tire balancing, battery replacement, and more. Our ASE-certified technicians are trained to diagnose and repair any issue with your vehicle. We also provide pre-purchase vehicle inspections to help you make an informed decision when buying a new car.
Tires
We carry a large selection of tires from top brands such as Michelin, BFGoodrich, and Uniroyal. Our technicians will help you find the best tires for your car, truck, or SUV and get you back on the road quickly and safely. You can even shop our full inventory of tires online with our online tire finder.
Schedule Your Appointment Today
Schedule an appointment with us online, get a quote on tires, or browse our automotive services. We are conveniently located at the intersection of Van Dorn Road and Franconia Road in Alexandria, VA, and we'd be more than happy to get you there with our free shuttle service. We look forward to showing you why we are your friendly neighborhood service center!
Overview of Reviews
The reviews of Franconia Service Center Liberty are overwhelmingly positive, with customers praising the professionalism, honesty, and courteousness of the staff.
Positive Aspects
- Honesty and professionalism of the staff
- Fast and efficient service
- Reasonable prices
- Friendly and welcoming atmosphere
- Trustworthiness of the mechanics
- Willingness to accommodate customers' schedules
- Thorough explanations of repairs and maintenance
- Respect for customers' time and vehicles
Specific Praise
- Many customers praised specific staff members, including Jeff Gomez, Ali, Marvin, Willie Bennett, and Farr, for their excellent service and workmanship.
- Several reviewers appreciated the center's ability to prioritize repairs and provide honest assessments of necessary work.
Negative Review
- One reviewer, Andrew Mullins, had a negative experience with a coupon promotion, claiming that the service center rejected the coupon and refused to honor it.
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