Transforming Bodies, Transforming Lives
At Newton's Car Care, we're dedicated to providing top-notch auto repair services to the High Point, NC community. As a family-owned and operated business since 1982, we've built a reputation for excellence in customer service and expert repairs.
Our Story
Our story began over 35 years ago, when our founders had a vision to create an auto repair shop that put customers first. With a focus on honesty, integrity, and quality workmanship, we've grown to become one of the most trusted names in High Point, NC. Our commitment to excellence has earned us the esteemed title of Official NAPA AutoCare Center, backed by a 24-month/24,000-mile warranty on qualifying parts and services.
Our Services
As a full-service auto shop, we offer a wide range of repairs and services to get your vehicle running smoothly. From routine maintenance like oil changes and brake repairs to complex engine overhauls and electrical system repairs, our ASE-certified technicians have the expertise to tackle any problem. We pride ourselves on providing honest, upfront pricing and offering seasonal coupons and specials to make our services affordable.
What Sets Us Apart
At Newton's Car Care, we're more than just an auto repair shop - we're a family. We take pride in building relationships with our customers, taking the time to explain any issues with your vehicle and providing personalized solutions tailored to your needs. Our state-of-the-art facility features comfortable amenities like a waiting room with TV, free Wi-Fi, and coffee and water. We also offer shuttle service for your convenience.
Our Mission
Our mission is to provide exceptional auto repair services that exceed our customers' expectations. We strive to create a welcoming environment where our customers feel valued, respected, and confident in our work. We're dedicated to staying up-to-date with the latest industry advancements, ensuring our technicians have the training and resources needed to tackle even the most complex repairs.
Get to Know Us
At Newton's Car Care, we're passionate about building strong relationships with our customers and the High Point, NC community. We're proud to be involved in local charities and initiatives that make a positive impact on our neighborhood. Our commitment to excellence, customer satisfaction, and community involvement sets us apart as a truly unique auto repair shop.
Scam Allegations and Poor Customer Service
Several reviewers have accused Newton's of scamming them, with allegations of overcharging, adding unnecessary repairs, and even driving a customer's car without permission. One reviewer claimed that Newton's attempted to scam them out of $1187, while another reviewer alleged that the owner, Greg Newton, drove their car all weekend and stole items from it.
Unprofessional Behavior
Reviewers have also reported unprofessional behavior from Newton's staff, including rudeness, ignoring phone calls, and failure to communicate updates on repairs. One reviewer was even told to come back another day to retrieve their vehicle, only to find that the keys had been misplaced and the owner had been arrested.
Poor Quality of Repairs
Some reviewers have reported poor quality of repairs, including greasy consoles and seats, stolen items, and neglecting to communicate with extended warranty companies. One reviewer even found a paring knife and lighter in their glove compartment after picking up their vehicle.
Positive Experiences
On the other hand, many reviewers have reported positive experiences with Newton's, including excellent customer service, professional and courteous staff, and fair pricing. Several reviewers have praised the honesty and transparency of the owners and staff, as well as the quality of repairs.
Conclusion
While some reviewers have had negative experiences with Newton's, many others have reported positive experiences with the business. It's essential to weigh the pros and cons and make an informed decision when choosing a repair shop.
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