Live where you want to be and love where you live.
At Brentwood Service, we're passionate about providing top-notch auto repair services to our valued customers in High Point and surrounding areas. Our team of certified mechanics and highly skilled auto repair specialists are committed to offering expert auto repairs at an affordable price. We understand the importance of having a reliable vehicle, and we're dedicated to getting you back on the road quickly and safely.
Our Story
Our state-of-the-art auto repair shop is conveniently located at 1925 Brentwood Street, High Point, NC 27260. We're proud to serve our community with honesty, integrity, and a passion for delivering exceptional customer service. Our shop is equipped with the latest technology and tools to ensure that we can handle any auto repair job, from routine maintenance to complex repairs.
Our Services
At Brentwood Service, we offer a wide range of auto repair services to cater to the unique needs of our customers. From AC repair to transmission services, our team is dedicated to providing top-quality workmanship at an affordable price. We're committed to transparency, and we'll always provide you with an easy-to-understand estimate before beginning any services. We stand behind all of our work with a guarantee you can count on.
Our Values
At Brentwood Service, we're built on a foundation of integrity, honesty, and a passion for delivering exceptional customer service. We believe in treating our customers like family, and we're dedicated to building long-term relationships with the High Point community. We're committed to providing affordable auto repair services without compromising on quality, and we're proud to be the go-to auto repair shop for many car and truck owners in High Point.
Overall Experience
The reviews describe a mixed bag of experiences at Brentwood Service, with some customers having positive interactions and others encountering rude and unprofessional behavior from the staff.
Positive Experiences
Some reviewers praised the excellent and affordable service, honesty, and courtesy of the staff, particularly Gary, who was mentioned for his kindness and expertise. Others appreciated the convenience of the location and the quick service provided.
Negative Experiences
However, many reviewers reported encountering rude and unprofessional behavior from the staff, including shouting, being dismissive, and having a bad attitude. Some customers felt disrespected and unvalued, with some even being hung up on or told they couldn't be helped. Some reviewers also mentioned issues with the quality of work, including poor repairs and misdiagnosis of problems.
Common Issues
Some common issues mentioned by reviewers include:
- Rudeness and unprofessionalism from the staff
- Poor quality of work, including incomplete or incorrect repairs
- Issues with communication, including being hung up on or dismissed
- Unwillingness to listen to customer concerns or questions
- Lack of patience and empathy from the staff
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