Business Details
Your Trusted Partner for Comprehensive Pet Care in Chicago
Urban Pooch has been dedicated to providing comprehensive pet care solutions since our inception. Our mission is to enhance the lives of pets and their families through a wide range of services designed to meet the highest standards of animal welfare. With two state-of-the-art facilities in Chicago, we offer daycare, boarding, grooming, training, and retail services, all delivered by a team of experienced and compassionate professionals. Our cage-free boarding ensures pets receive personalized attention and comfort, while our enrichment programs promote physical and mental well-being. We pride ourselves on using natural, high-quality products in our grooming salon and retail store, catering to the unique nutritional needs of every pet. Community engagement is central to our values, as evidenced by our participation in local events and partnerships with rescue organizations.Our Playtime Express service provides convenient transportation for busy pet owners, ensuring seamless access to our facilities. With over a decade of experience serving Chicago neighborhoods, we have built a reputation for excellence, innovation, and unwavering dedication to pet care. Our loyalty program rewards customers for their continued trust, and our testimonials reflect the satisfaction of families who consider us an essential part of their pets' lives. We remain committed to evolving our services to meet the changing needs of the pet care industry while maintaining the personal touch that distinguishes us.
Services
Dog Daycare
Cage-Free Boarding
Dog Training
Playtime Express
Dog Grooming
Pet Retail Store
Nutritional Counseling
Local Delivery
Highlights and features
- Award-winning pet retail store with expert staff
- Cage-free boarding with 24/7 supervision
- Certified trainers for obedience and agility
- Eco-friendly grooming products and practices
- Active community involvement and local event sponsorships
What people say
Staff is incredible
Flexible dog hotel
Life changing care
Friendly and welcoming
Expert food consultation
Services
Dog Daycare
Our dog daycare provides a safe, social environment for pets to play and exercise. With hourly flexibility, dogs enjoy group activities, individual attention, and free belly-rubs. The facility prioritizes safety through trained staff supervision and structured play sessions.
Cage-Free Boarding
Cage-free boarding offers comfortable, open spaces for dogs to rest and play overnight. Comfy beds, 24/7 staff presence, and personalized care ensure a stress-free experience. Pets benefit from continuous social interaction and monitored sleep environments.
Dog Training
Professional training programs address obedience, agility, and behavioral challenges. Certified trainers use positive reinforcement techniques in a 10,000 sq ft facility. Services include group classes and personalized sessions to enhance pet-owner relationships.
Dog Grooming
Full-service grooming includes bathing, haircuts, and nail trimming using natural products. Experienced groomers accommodate specific needs while ensuring pet comfort. The service promotes hygiene and skin health through quality, chemical-free treatments.
Pet Retail Store
Our retail store offers curated natural food, treats, and toys from trusted brands. Staff provide personalized nutrition consultations and product recommendations. The inventory emphasizes health-focused options and eco-friendly accessories for dogs and cats.
Questions
What services does Urban Pooch offer for dogs?
We provide daycare, cage-free boarding, grooming, training, nutritional counseling, and retail services. Playtime Express transportation is also available for Chicago residents.
Are reservations required for boarding services?
While walk-ins may be accommodated, we recommend reservations for boarding to guarantee availability, especially during peak seasons and holidays.
What makes your grooming services unique?
Our groomers use natural, chemical-free products and prioritize pet comfort. Services include breed-specific haircuts, nail trimming, and skin health assessments.
Do you offer training programs for puppies?
Yes, we provide puppy socialization classes and basic obedience training in a controlled environment to develop positive behavioral patterns from an early age.
Can I purchase pet food online?
Our online store offers curbside pickup or local delivery for natural pet food brands. Staff provide virtual consultations for dietary recommendations and product selection.