Business Details
12 Years
experience
Trusted Pet Care Services in Chicago
At PupStars Pet Care, we are dedicated to providing comprehensive, compassionate care for pets in Chicago and the surrounding areas. Founded in 2014, our mission is to create a safe, stimulating environment where pets thrive through personalized attention, advanced facilities, and a team of experienced professionals. Our services span daycare, luxury boarding, grooming, transportation, and specialized care, all designed to meet the unique needs of each pet.We prioritize education, innovation, and low handler-to-dog ratios to ensure quality care, while our commitment to trust, transparency, and continuous staff training sets us apart. With a focus on building strong relationships with pets and owners alike, we strive to be the gold standard in pet care, offering peace of mind to busy pet parents.
Services
Daycare
Boarding
Grooming
Transportation
Fecal Testing
Dog Park
Puppy Parties
Training
Cafe
Retail
Details
- Year established: 2014
Highlights and features
- Our CPR-certified staff ensures safe, attentive care for every pet.
- State-of-the-art facilities with advanced air purification and spacious play areas.
- Personalized care tailored to each pet's unique needs and temperament.
- Ongoing professional development in pet care and safety protocols.
- Licensed, bonded, and insured provider committed to transparency and trust.
Associations and certifications
- International Boarding & Pet Services Association (IBPSA)
What people say
Best staff
Loves the fun
Excellent grooming
Safe and clean
Excited to go
Services
Dog Daycare
Our daycare offers 10,000 sq ft of indoor/outdoor play spaces with a 15:1 handler ratio. Dogs enjoy structured activities, anti-shock flooring, and daily social media updates. Temperament tests ensure safety, while vaccinations and fecal tests maintain health standards. Ideal for socialization and exercise.
Luxury Boarding
Spacious condos and suites include playtime, meals, and medication administration. Boarding includes daycare access and evening relaxation. Requires prior daycare visits and health documentation. Perfect for extended stays with personalized care and 24/7 supervision.
Pet Grooming
Full grooming services include baths, haircuts, ear cleaning, and nail care. Specialized options like flea baths and dematting available. A $25 deposit is required, with pricing based on breed and condition. Ensures pets look and feel their best.
Transportation
Specialized vans offer safe transport with individual kennels and air conditioning. Rates start at $10/ride. Available Monday-Friday for daycare/boarding and weekends for private service. Ensures stress-free travel for pets to and from our facility.
Dog Walking
30-minute visits for exercise and potty breaks, with AM/Midday/PM scheduling. Rates start at $26. Package deals available. Staff meet pets at homes, ensuring personalized attention and flexibility for busy owners.
People
Tara Robertson
Owner
With over 20 years in animal care, Tara combines veterinary experience and pet business management. She prioritizes individualized care and animal well-being, leading PupStars Pet Care's growth into a premier facility.
Sundiata Williamson
Manager
A PupStars team member since 2018, Sundiata brings a passion for animals and expertise in pet care. He manages daily operations and ensures high service standards, drawing from personal experience with his dog Xinny.
Lindsey Dianocki
Marketing
Joining in 2023, Lindsey leverages pet industry experience in retail and marketing. She manages promotional efforts and owns two dogs, blending personal and professional insights to enhance PupStars' outreach.
Joyce
Vet's Assistant
A vet's assistant with a lifelong love for animals, Joyce contributes medical expertise. She cares for diverse pets and focuses on health and safety, ensuring PupStars maintains high veterinary standards.
Questions
What vaccinations are required for my pet to use your services?
Distemper, Rabies, Bordetella, and a negative fecal test within six months are required for all pets.
At what age can my dog start daycare?
Dogs can start daycare after completing all vaccinations, typically around 16 weeks of age.
Do you offer tours of the facility?
Tours are included during temperament tests, but you can schedule separate visits by calling the facility.
What happens to dogs during inclement weather?
Dogs are rotated indoors and outdoors to stay active while protected from harsh weather conditions.
Are dogs supervised in playgroups?
Yes, all playgroups are continuously supervised by trained staff to ensure safety and positive interactions.
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