Protecting what matters most, because you matter most
At Kathy Schultze State Farm Agency, we strive to provide exceptional insurance services to our clients in Frederick, MD, and surrounding areas. Our mission is to help individuals, families, and businesses manage risk and achieve their long-term goals.
Our Story
As a State Farm agent since 1984, I have always prioritized creating relationships with our customers by listening to their needs and helping them make the right decisions for covering their families. Over the years, my agency has qualified for several different State Farm Awards, including State Farm Ambassador Travel, State Farm Chairman's Circle, State Farm SVP Club, and State Farm Presidents Club, as well as a Lifetime Million Dollar Round Table Member.
Our Services
We offer a wide range of insurance products and services, including Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, and Pet Insurance. Additionally, we provide Banking, Mutual Funds, and Annuities through our partnership with State Farm. Our team of licensed insurance professionals is dedicated to providing professional service and knowledge to help you make informed decisions about your insurance needs.
Our Commitment
As a locally owned and operated agency, we are committed to serving our community. I am proud to have served my community for several non-profits, including Heartly House, Habitat for Humanity, and United Way. I am currently serving on the board for the Frederick Rescue Mission, a member of the Rotary Club of Carroll Creek, and the Women's Giving Circle.
Why Choose Us
By choosing Kathy Schultze State Farm Agency, you can expect personalized service, competitive rates, and a team that truly cares about your well-being. We are dedicated to helping you achieve your goals and protect your loved ones. Contact us today to schedule a virtual meeting or request a quote!
Overview of Reviews
The reviews are mostly positive, with 18 out of 22 reviewers giving 5-star ratings. The reviewers praise the insurance agency's staff, particularly Kathy Schultze, for their exceptional customer service, knowledge, and professionalism. Many reviewers appreciate the personalized attention they receive from the agency, and how they go above and beyond to help with their insurance needs.
Positive Comments
Many reviewers praise the agency's staff for their:
- Friendly and professional demeanor
- Ability to explain complex insurance concepts in an easy-to-understand manner
- Responsiveness and follow-through on promises
- Willingness to help customers save money and find the best coverage options
- Personalized attention and care for each customer's needs
Negative Comments
A few reviewers express disappointment and frustration with the agency, citing issues such as:
- Poor communication and lack of transparency regarding policy details and payment schedules
- Difficulty getting straight answers from representatives
- Feeling misled or taken advantage of by the agency
- Long wait times for resolution of issues and claims
Common Themes
- Exceptional customer service and personalized attention
- Knowledgeable and professional staff
- Ability to find the best coverage options for customers
- Importance of transparency and communication in insurance policies and payment schedules
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