Protecting Your Future, One Policy at a Time
At Escobar Insurance Agency, we understand that life is full of unknowns, and it's impossible to predict when a situation may arise. That's why we're dedicated to providing you with the right coverage to safeguard your future. As an independent insurance broker, our agents are able to represent a wide range of insurance companies and products, giving you complete flexibility when it comes to selecting a policy that complements your lifestyle, coverage needs, and budget.
Our Services
We offer a wide variety of insurance products, including homeowners, renters, business, car, and life insurance. Our team of professional and knowledgeable agents is happy to assist you in understanding the complexities of insurance language and deciding on the right components for your policy. We also provide Maryland tag and title services to our customers and the general public.
Our Mission
Our mission is to connect you with the right coverage, providing you with peace of mind and financial protection against life's uncertainties. We strive to provide exceptional customer service, guidance, and support to ensure you make the right decision for your insurance needs.
Our History
We are proud to announce the opening of our second office located at 1136 Opal Ct, Hagerstown, MD 21740. We operate under the same office hours as our Frederick location, and you can reach our Hagerstown office by dialing 301-620-0950 and pressing option #3. We are honored to have been awarded Priority Agent status for customer satisfaction and retention from Progressive Insurance in 2017.
General Experience
The overall experience at Escobar Insurance is varied, with some customers having a positive experience and others having a negative one.
Positive Experiences
Many customers have had a positive experience with the insurance company, citing helpful agents and efficient service. Paul, an agent at Escobar Insurance, was particularly praised for his excellent customer service. Other customers appreciated the ease of registering and insuring their vehicles, and the ability to get tags and titles quickly. The customer service at Escobar Insurance was described as professional, friendly, and helpful.
Negative Experiences
On the other hand, some customers had a negative experience at Escobar Insurance. Some customers were disappointed with the limited services offered, while others experienced poor customer service. One customer was told that they could not get tags and title because they were still making payments, which was incorrect. Another customer was given incorrect information about their insurance coverage.
Agents and Staff
The staff and agents at Escobar Insurance received mixed reviews. While some agents, such as Paul and Karla, were praised for their excellent customer service, others were criticized for being rude and having an attitude.
