"Be a part of the tradition" - Shallow Jewelers
Our History
Shallow Jewelers is a fourth-generation, family-owned jewelry store that has been serving the community since 1935. We take great pride in our long history of excellence in the jewelry industry, and we are committed to continuing our legacy for generations to come. Our family-owned and operated business is dedicated to providing exceptional customer service, offering a wide range of high-quality jewelry, and delivering unparalleled expertise in jewelry repair and custom design.
Our Services
At Shallow Jewelers, we offer a wide range of services to meet the diverse needs of our customers. Our expert team of jewelers is dedicated to providing exceptional jewelry repair services, including watch battery replacement and band repair. We also specialize in custom designing and creating unique pieces of jewelry, including engagement rings, anniversary rings, and wedding bands. Our team of skilled craftsmen is dedicated to ensuring that every piece of jewelry meets the highest standards of quality and craftsmanship.
Jewelry Repair
Our jewelry repair services are carried out by our experienced bench jeweler, Greg Shallow, who has over 40 years of experience in the industry. Greg is highly skilled and trained by the Gemological Institute of America (GIA), and he is dedicated to providing fast and accurate repair services. We understand that timely restoration of your jewelry is essential, which is why we commit to completing all repairs within 7 days or less. Our services include ring sizing, stone setting, prong work, appraisals, chain and clasp repair, and restoration of antique jewelry.
Engagement and Custom Jewelry
At Shallow Jewelers, we understand the significance of finding the perfect engagement ring. Our extensive collection of engagement rings features a wide range of designs, settings, and diamonds, including lab-grown diamonds. We are committed to providing exceptional quality and value to our customers, and we believe that every woman deserves a custom-made engagement ring that reflects her unique style and personality. Our team of expert designers and jewelers work closely with our customers to create one-of-a-kind pieces that exceed their expectations.
Get to Know Our Team
Our team of expert jewelers and designers is dedicated to providing exceptional customer service and ensuring that every piece of jewelry meets the highest standards of quality and craftsmanship. Our team members include:
- Dean Shallow, Owner and Gemologist/Sales/Designer
- Michael Mapes, Sales/Designer
- Greg Shallow, Master Diamond Setter/Goldsmith
- Renee Brunelli, Office Manager/Sales/Designer
- Jennifer Shallow, Ring Maintenance and Polishing
Contact Us
If you are looking for expert jewelry repair, custom design, or simply want to browse our wide range of high-quality jewelry, please visit our store during our regular business hours. We look forward to serving you.
Excellent Customer Service and Quality Products
The majority of the reviews praise the excellent customer service and quality products offered by Shallow Jewelers. Many reviewers mentioned the professionalism and patience of the staff, particularly Dean and Renee, who took the time to answer questions and help customers find the perfect piece of jewelry. The reviewers were impressed with the wide selection of jewelry and the ability to customize pieces to fit their needs.
Positive Experiences with Engagement Rings
Several reviewers shared their positive experiences with purchasing engagement rings from Shallow Jewelers. They appreciated the guidance and expertise provided by the staff, which helped them find the perfect ring for their loved ones. The reviewers praised the attention to detail and the ability to customize the rings to fit their budget and preferences.
Friendly and Knowledgeable Staff
The reviewers consistently praised the friendly and knowledgeable staff at Shallow Jewelers. They appreciated the warm welcome and the willingness of the staff to help them find what they needed. The staff's expertise and passion for their work were evident in the way they helped customers make informed decisions.
Negative Experiences
However, not all reviews were positive. A few reviewers had negative experiences with the staff, citing rudeness and a lack of helpfulness. One reviewer mentioned being treated disrespectfully and not being shown catalogs of jewelry. Another reviewer had a bad experience with a staff member who was short with them and didn't provide good customer service.
Repairs and Maintenance
Some reviewers praised Shallow Jewelers for their efficient and reasonably priced repair and maintenance services. They appreciated the quick turnaround time and the quality of the work performed.
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