Business Details
Luxury Jewelry & Rolex Watches in Milwaukee | Schwanke-Kasten Jewelers
Schwanke-Kasten Jewelers has been a trusted name in fine jewelry and luxury timepieces since 1899. As a family-owned business for over 125 years, we combine generational expertise with a commitment to exceptional craftsmanship and personalized service. Our team includes certified gemologists, master watchmakers, and skilled artisans dedicated to maintaining the highest standards of quality. We specialize in engagement rings, designer jewelry, and Rolex watches, offering comprehensive repair and appraisal services.Our legacy of trust is built on ethical sourcing, GIA-certified diamonds, and a customer-centric approach that prioritizes transparency and satisfaction. With an onsite goldsmith, engraver, and watchmaker, we ensure every client receives tailored solutions and enduring value. Our dedication to innovation and tradition has solidified our reputation as a leader in Milwaukee's jewelry industry.
Services
Engagement Rings
Luxury Watches
Jewelry Repair
Rolex Servicing
Appraisals
Engraving
Custom Design
Watch Movement Service
Bridal Jewelry
Vintage Jewelry
Highlights and features
- We have over 125 years of experience in fine jewelry and watches.
- Our team includes GIA-certified gemologists and CW21-certified watchmakers.
- We exclusively offer conflict-free, GIA-certified diamonds with ethical sourcing.
- Complimentary appraisals, prong checks, and cleanings for engagement rings.
- Onsite goldsmith, engraver, and watchmaker ensure personalized craftsmanship.
Associations and certifications
- Rolex Retailer
- Gemological Institute of America (GIA)
- American Gem Society (AGS)
Services
Jewelry Repair
Our onsite goldsmith provides expert jewelry repair services, including resizing, stone setting, and restoration. We handle all types of precious metals and gemstones with precision and care. Clients benefit from durable, high-quality repairs that preserve the integrity and beauty of their cherished pieces.
Rolex Servicing
As an Official Rolex Retailer, we offer certified Rolex watch servicing with factory-trained technicians. Our process includes movement overhaul, case refinishing, and water resistance testing. This ensures optimal performance and longevity for your timepiece under Rolex's two-year service guarantee.
Engagement Rings
We specialize in custom engagement rings featuring GIA-certified diamonds and designer collections from A. Jaffe and Rahaminov. Our non-commissioned consultants guide clients through ethical sourcing and personalized design. Complimentary services include appraisals, prong checks, and lifetime cleaning.
Appraisals
Our GIA-certified gemologists provide detailed jewelry appraisals for insurance, estate planning, or resale purposes. Each appraisal includes material analysis, craftsmanship evaluation, and current market valuation. This service ensures accurate documentation and peace of mind for high-value pieces.
Custom Design
Our designers create one-of-a-kind jewelry tailored to individual preferences and occasions. Clients collaborate directly with artisans to develop unique concepts using ethically sourced materials. This service combines traditional craftsmanship with modern technology for distinctive, personalized creations.
People
Tom Dixon
Owner & CEO
Fourth-generation leader with over 30 years in the jewelry industry, transforming Schwanke-Kasten into a Midwest luxury watch leader. Advocates for personalized retail experiences and community engagement through charitable initiatives.
Charlie Dixon
Digital Marketing Director
Third-generation team member specializing in digital strategy, enhancing online presence while maintaining family business values. Focuses on connecting with younger audiences through innovative marketing.
Noah Riley
Master Watchmaker
CW21 and Level 50 certified watchmaker with decades of experience, leading Rolex servicing operations. Ensures precision in repairs and maintenance for luxury timepieces using advanced technical expertise.
Questions
Do you offer genuine Rolex watch servicing?
Yes, as an Official Rolex Retailer, we provide factory-authorized servicing with certified technicians and genuine parts, including movement overhaul and water resistance testing.
Are your diamonds ethically sourced?
All center stones are conflict-free, GIA-certified diamonds sourced under the Kimberley Process, with documentation available for verification.
Can I customize an engagement ring?
Yes, we offer bespoke design services with GIA-certified diamonds and collaborate on unique settings to create personalized heirloom-quality pieces.
Do you provide jewelry appraisals?
Our GIA-certified gemologists offer detailed appraisals for insurance, estate planning, or resale with comprehensive documentation of materials and value.
What payment methods do you accept?
We accept major credit cards, cash, and financing options for purchases, with flexible payment plans available for qualified buyers.
Are your services available online?
Yes, we offer online shopping with secure delivery, virtual consultations for jewelry selection, and remote appraisal services via detailed submissions.
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