We handle it all for you, so you can focus on what matters most!
At Phoenix, we understand the importance of having a smooth and stress-free experience when it comes to managing your rental property. With over 40 years of experience, we have refined our expertise in property management to provide top-notch services that cater to our clients' unique needs. Our goal is to ensure that your property is not only well-maintained but also attracts high-quality tenants, resulting in maximum returns.
Our Story
Fort Lowell Realty and Property Management was founded in 1981 with the mission to provide exceptional service to our clients. Over the years, we have grown to become one of the top property management companies in Arizona, with over 1000 properties under our management. Our customer satisfaction rating has consistently remained high, thanks to our sophisticated company infrastructure and programs that enable our property managers to deliver the best results.
Our Services
We offer a wide range of services to our clients, including:
- Rental Property Management: We take care of everything from finding and screening tenants to collecting rent and handling any issues that may arise.
- Property Maintenance: Our team of experienced maintenance technicians is always ready to address any repairs or maintenance needs, ensuring that your property remains in top condition.
- Financial Reporting: We provide our clients with regular financial reports, ensuring that they stay informed about their property's financial performance.
- Liability Protection: We provide liability protection for our clients, giving them peace of mind knowing that their property is protected from any potential liability issues.
Our Team
Our team is comprised of experienced professionals who are passionate about providing exceptional service to our clients. With a strong focus on customer satisfaction, we strive to build long-lasting relationships with our clients. Whether you're a property owner looking for a reliable property management company or a tenant searching for a comfortable and well-maintained place to call home, we invite you to experience the Fort Lowell Realty and Property Management difference.
What Our Clients Say
Don't just take our word for it! Our clients have shared their experiences with us, and we're proud to showcase their testimonials below:
"A huge thank you to Dora Jean for her exceptional property management skills. She's always responsive, friendly, and professional." - Jacqueline Biggs
"I have been working with Allyssia from the Phoenix office, and I'm extremely pleased with her service. She's reliable, attentive, and trustworthy." - Benjamin Chen
"Jacquelina Brantley is a top-tier realtor! Highly recommend!" - Melanie Kuta
Fort Lowell Realty and Property Management Review Summary
Accomplishments and Outstanding Performance
The reviews highlight the exceptional service and performance of the property managers at Fort Lowell Realty and Property Management. Angela Hogan, in particular, receives widespread praise for her professionalism, expertise, and responsiveness. She is described as knowledgeable, helpful, and proactive in addressing client concerns and resolving issues. The property managers' dedication to getting things done and their willingness to go the extra mile are also praised.
Concerns and Disappointment
However, the reviews also express significant concerns and disappointment with the company's handling of certain situations. Two customers report negative experiences, citing issues with responses to their concerns, poor communication, and inadequate handling of maintenance requests. In one instance, tenants were not taken seriously, and their concerns about mold and water damage were ignored, leading to further problems.
Dispute Resolution and Reimbursement
In one instance, tenants were forced to hire their own mold tester and inspector due to the company's slow response to their concerns. Although the company eventually credited the tenants for part of their rent, the tenants were left feeling misrepresented and hurt by the experience.
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