Business Details
40 Years
experience
Emergency
services
Trusted Auto Repair & Collision Services in El Paso, TX
Founded in 1986 by Juan Diaz, JJ Auto Collision has been a family-owned and operated auto body repair shop serving El Paso, Texas for over 30 years. Our team, including General Manager Juan Carlos Diaz and Chief Structural Collision Repair Specialist Victor Diaz, brings over 125 years of combined experience in collision repair and auto paint services. Certified by industry leaders like I-CAR and DuPont, we specialize in collision repair, dent and scratch removal, frame alignment, and factory paint matching. Our state-of-the-art facility features advanced equipment, including a Viking side-draft spray booth and Chief EZ Liner II frame system, ensuring precision repairs backed by a Written Lifetime Warranty. We prioritize customer satisfaction through deductible assistance, free computerized estimates, and partnerships with all major insurance companies.Our commitment to quality, workmanship, and service has earned us the 2015 Angie's List Super Service Award and an A+ rating from the Better Business Bureau. We streamline the insurance claims process, offer rental car coordination, and provide transparent communication throughout every repair. Our team treats every customer like family, ensuring a hassle-free experience from consultation to final quality control. With expertise in structural repairs, airbag resets, and multi-step refinishing, we return vehicles to pre-accident condition while maintaining factory specifications. Our dedication to excellence has made us El Paso's top-rated auto body collision experts.
Services
Collision Repair
Dent Removal
Paint Matching
Frame Alignment
Insurance Claims Assistance
Towing Service
Auto Detailing
Airbag Reset
Wheel Alignment
Radiator Service
Details
- Year established: 1986
Highlights and features
- Family-owned with over 30 years of experience in auto body repair.
- Certified technicians with I-CAR and DuPont training ensure precision work.
- Written Lifetime Warranty on all collision and paint repairs.
- Dedicated deductible assistance and free computerized estimates.
- Top-rated on Angie's List with a 2015 Super Service Award.
Associations and certifications
- Better Business Bureau
- I-CAR
- DuPont
What people say
Friendly service
Quick turnaround
Expert technicians
Deductible assistance
Lifetime warranty
Services
Collision Repair
Our certified technicians perform precision collision repairs using Chief EZ Liner II frame systems and factory specifications. We handle all makes and models, ensuring structural integrity and aesthetic perfection. Backed by a lifetime warranty, our repairs restore vehicles to pre-accident condition.
Paint Matching
DuPont-certified refinishing ensures perfect factory paint matching using advanced color technology. Multi-step processes in controlled spray booths guarantee durable, flawless finishes with clear-coat protection. Lifetime paint performance guarantees ensure long-term satisfaction.
Insurance Claims Assistance
We streamline insurance claims with deductible support and direct billing. Our team works with all major carriers to approve estimates, manage supplements, and ensure timely payments. Transparent communication keeps customers informed throughout the process.
Frame Alignment
Computerized frame alignment restores vehicles to manufacturer tolerances using laser measurement systems. Certified technicians repair structural damage while maintaining safety standards. Quality checks ensure proper fit and function of all components.
Auto Detailing
Post-repair detailing includes interior cleaning, exterior polishing, and final quality inspections. Our technicians perform test drives to verify functionality and appearance, ensuring vehicles meet our high standards before customer pickup.
People
Juan Diaz
Founder
With 55 years in the auto body industry, Juan founded JJ Auto Collision in 1986 after a decade at Ford Dealership. His leadership established the family commitment to quality that defines our shop.
Juan Carlos Diaz
General Manager
Certified Cromax Pro Refinisher by DuPont, Juan Carlos manages insurance claims and business operations. He holds a business degree and ensures seamless customer experiences through expert coordination.
Victor Diaz
Chief Structural Collision Repair Specialist
I-CAR-certified Victor leads structural repairs with precision. His expertise in frame alignment and unibody restoration ensures vehicles meet strict safety and quality standards for optimal performance.
Questions
Can I choose JJ Collision Center for insurance repairs?
Yes, you have the legal right to select any body shop. We're approved by all major insurers and offer superior service compared to preferred shops.
Will using JJ Collision Center affect my insurance rates?
No, your rates depend on claim history, not shop selection. We work directly with insurers to ensure smooth processing without impacting your policy.
Do you offer rental car assistance?
Yes, we coordinate rental arrangements during repairs. We recommend waiting for parts arrival to minimize costs, but will assist with immediate needs if your vehicle isn't drivable.
What if additional damage is found during repairs?
We immediately notify you and your insurer about discovered damage. Supplement requests ensure complete repairs, with approval before proceeding to maintain transparency.
How long do repairs typically take?
Most repairs complete within 5-7 business days. We provide estimated timelines upfront and update you regularly, with expedited options available for urgent needs.
What warranties do you offer?
All repairs carry a Written Lifetime Warranty. Our DuPont-certified paint work includes a lifetime performance guarantee, covering both labor and materials indefinitely.
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