Business Details
50 Years
experience
Emergency
services
Your Trusted Auto Repair Experts in El Paso
Founded in 1976, Jay's Automotive has built a reputation as El Paso's trusted auto repair specialist. Our ASE-certified technicians combine decades of experience with state-of-the-art equipment to deliver quality-first repairs and maintenance services. We prioritize customer satisfaction through transparent diagnostics, comprehensive warranties, and convenient amenities like free shuttle service and rental vehicles.Our commitment to ongoing training ensures our team stays at the forefront of automotive technology while maintaining personalized service standards established by our founder. With two locations serving the El Paso community, we offer 40+ years of proven expertise in keeping vehicles running safely and efficiently.
Services
Oil Changes
Brake Repair
Engine Diagnostics
AC Repair
Transmission Service
Suspension Repair
Electrical Systems
Exhaust Repair
Alignment
Multi-Point Inspections
Details
- Year established: 1976
Highlights and features
- ASE-certified technicians with ongoing specialized training
- 40+ years of combined experience in automotive repair
- 6-12 month 0% financing options available
- Free towing (up to $75) and shuttle service within 5 miles
- Nationwide 3-year/36k mile warranty on most services
Associations and certifications
- ASE Certified
What people say
Very satisfied
Full inspection
Customer service
5 stars
Quick fix
Services
Oil Changes
Our preventative maintenance service includes oil and filter changes (up to 5 quarts) with comprehensive system checks. Technicians inspect belts, hoses, fluids, and battery while performing 28-point inspections to identify potential issues. This essential service extends vehicle longevity while maintaining optimal performance through quality lubricants and filters.
Brake Repair
Complete brake system diagnostics and repairs cover pads, rotors, calipers, and anti-lock braking systems. Our technicians address wear indicators, fluid leaks, and performance issues while ensuring proper component matching. Services include brake pad replacement, rotor resurfacing, and hydraulic system maintenance to restore stopping power and safety.
Engine Diagnostics
Advanced diagnostic services identify check engine light causes using professional scan tools and code analysis. We perform compression tests, sensor checks, and fuel system diagnostics to pinpoint performance issues. Repairs include timing belt replacement, cooling system maintenance, and ignition system component upgrades to restore optimal engine function.
AC Repair
Heating and air conditioning services cover compressor repairs, refrigerant recharging, and climate control diagnostics. Technicians inspect belts, evaporator coils, and blower motors to resolve temperature regulation issues. We replace faulty components and service cooling systems to ensure passenger comfort in extreme weather conditions.
Multi-Point Inspections
Our digital multi-point inspections examine 35+ vehicle systems including brakes, suspension, fluids, and electrical components. Technicians document findings with photos and videos, providing detailed reports of current conditions and future maintenance needs. This preventive approach helps avoid breakdowns through early issue detection and prioritized repair recommendations.
Questions
What services does Jay's Automotive offer?
We provide complete auto repair services including oil changes, brake repair, engine diagnostics, AC maintenance, transmission services, and multi-point inspections. Our ASE-certified technicians handle all makes and models with both scheduled maintenance and urgent repairs.
Do you offer financing options for repairs?
Yes, we partner with Synchrony, EasyPay, and Snap Finance to offer 0% interest financing options. Terms include 6-12 month plans for customers with good credit and 90-day options for those with challenged credit, with no application fees.
What warranty programs are available?
We offer a Nationwide 3-Year/36k Mile Warranty on most services, Local Lifetime Warranty on major components, and specific part warranties covering repairs. Detailed warranty information is available in our service center and online documentation.
Are rental cars available during repairs?
Yes, we provide complimentary rental vehicles for qualifying repairs. We also offer free shuttle service within 5 miles, free towing up to $75 with diagnostics, and pickup/drop-off within our service area.
How can I schedule an appointment?
Schedule through our website's online booking system or call either location directly. Emergency service appointments are available same-day with prior notification about urgent vehicle issues requiring immediate attention.
Videos
