At John Marcelli State Farm Insurance, we're dedicated to providing personalized insurance solutions to individuals, families, and businesses in Albuquerque, NM, and surrounding areas. Our team of experienced insurance professionals, led by Agent John Marcelli, has over 100 years of combined experience in the industry. We're passionate about helping our community members protect what matters most to them.
Our Services
We offer a wide range of insurance products and services, including auto insurance, homeowners insurance, condo insurance, renters insurance, personal articles insurance, business insurance, life insurance, health insurance, pet insurance, recreational vehicles insurance, and boat insurance. Additionally, we provide banking, mutual funds, and annuities to help our clients achieve their financial goals.
Our Expertise
As a State Farm Insurance agency, we have the resources and expertise to help you navigate the complex world of insurance. We take the time to understand your unique needs and circumstances, and then work with you to develop a customized insurance plan that meets your goals and budget. Whether you're looking to save on your insurance premiums, protect your loved ones, or simply get a better understanding of your insurance options, we're here to help.
Our Commitment
At John Marcelli State Farm Insurance, we're committed to building long-term relationships with our clients. We believe in providing exceptional customer service, being responsive to your needs, and being proactive in helping you manage risk and achieve your goals. Our goal is to be your trusted insurance advisor, and we're dedicated to earning your business and loyalty.
Get in Touch
If you're looking for personalized insurance solutions, give us a call or stop by our office today. We'd love to hear from you and discuss how we can help you protect what matters most.
Customer Reviews Summary
Overall Satisfaction
The reviews are overwhelmingly positive, with customers expressing high levels of satisfaction with their experiences with State Farm insurance agents, particularly Christian Marcelli and John Marcelli.
Positive Feedback
- Excellent customer service and communication
- Agents are patient, understanding, and knowledgeable
- Personalized service and attention to individual needs
- Competitive rates and bundling options
- Quick and efficient claims processing
- Friendly and helpful office staff
Negative Feedback
- Issues with policy cancellation and refunds
- Disputes over coverage and claims
- Poor communication and lack of response from agents
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