Your Dream Home, Our Expertise
At Consumers Direct Insurance Services, Inc. (CDIS), we pride ourselves on providing our clients with exemplary service and quality insurance solutions. Established in 1997, our company has grown to become a thriving, professional insurance organization serving over 30,000+ clients in four states. Our dedicated team of education specialists personally guides individuals through the insurance process to ensure a thorough understanding of the plans and options that can be personalized for each individual.
Our Mission
Our mission is to provide our clients with the best possible insurance solutions tailored to their specific needs. We strive to build long-lasting relationships with our clients, and our dedicated team of licensed agents and customer advocates are committed to providing exceptional service and support. We believe in empowering our clients with the knowledge and tools they need to make informed decisions about their health insurance.
Services Offered
We offer a range of insurance services, including Medicare Supplement Insurance Plans, Medicare Advantage Plans, Medicare Prescription Drug Plans, Health Insurance, and Travel Insurance. Our team of licensed agents will work with you to find the most advantageous options for you and your family. We take the time to understand your unique needs and circumstances, and provide personalized guidance and support throughout the insurance process.
Our Expertise
Our team of licensed agents and customer advocates are experts in the health insurance industry. We have extensive knowledge of Medicare, Health Insurance, and Travel Insurance, and are dedicated to providing our clients with the highest level of service and support. Our team is committed to staying up-to-date on the latest developments in the health insurance industry, ensuring that our clients receive the best possible advice and guidance.
What Our Clients Say
Don't just take our word for it! Our clients rave about our exceptional service and personalized approach. "Doug really made me feel at ease with my decision to keep my doctors. Thank you for making this an easy transition." - Arthur Brown, Albuquerque. "Marc was so patient in explaining the benefits to me. After he left I felt as if I understood my benefits better than I ever had in the past. Thank you for having him come out to my house to meet with me." - Cecilia Garcia, Albuquerque. "Beverly, bless your heart for helping me during this transition. I was scared and confused and didn't know who to turn to. After coming to speak with you I felt at ease. I am glad that I am all taken care of and don't have to worry about losing my doctor." - Teresa Duran, Albuquerque.
Overall Impression
The reviews are overwhelmingly positive, with all reviewers giving a 5-star rating. The reviewers praise the staff for their knowledge, patience, and professionalism in helping them with their healthcare insurance needs.
Staff Praise
Many reviewers specifically mention the staff members who assisted them, including Jenna, Aurora, Lauren, Phil, Kayla, Brittany, Marcia, Beverly, Rebekah, Kristin, Marc, Cynthia, and Kimmy. They are praised for their knowledge, patience, and kindness in explaining complex healthcare insurance options and addressing their concerns.
Excellent Customer Service
The reviewers express appreciation for the excellent customer service they received, citing the staff's ability to listen, explain complex information in an easy-to-understand manner, and provide personalized attention. They also praise the staff's professionalism, punctuality, and follow-through on their commitments.
Positive Experience
Many reviewers mention that they felt anxious or frustrated before interacting with the staff, but that the staff's helpfulness and guidance alleviated their concerns and made the process easier for them.
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