Empowering members to achieve financial stability and security
For over 65 years, EPB Employees Credit Union has been dedicated to providing exceptional financial services to its members. Our credit union was founded in 1954, with the mission to serve the financial needs of employees and retirees of EPB, contractors, and their families. Today, we have grown to serve over 2,500 members across the Chattanooga area.
What We Offer
At EPB Employees Credit Union, we offer a wide range of financial services designed to meet the unique needs of our members. Our services include:
Loans
- New Vehicle Loans: Our low-interest rates and flexible repayment terms make it easy to finance your new vehicle purchase.
- Used Vehicle Loans: Whether you're buying a used car or truck, we offer low-interest rates and flexible repayment terms.
- Share Secured Loans: Use your savings to secure a low-interest loan and build credit.
- Mortgages: Our mortgage experts will work with you to find the perfect loan for your home.
- Credit Cards: Our Visa Credit Card offers low interest rates and rewards.
- Signature Loans: Get the cash you need for unexpected expenses or personal financing.
Savings
- Share Savings: Open a share savings account and earn interest on your deposited funds.
- Share Draft / Checking Account: Manage your finances with our checking account, featuring online banking and bill pay.
- Club Savings: Save for a specific goal with our club savings account.
- Money Market Certificates: Invest in ourCertificates of Deposit (CDs) to earn a higher interest rate.
- IRAs Accounts for Minors: Start saving early for college or other expenses.
Services
- Online Banking: Manage your account, pay bills, and transfer funds online.
- Co-Op ATM Network: Access over 30,000 surcharge-free ATMs across the country.
- Bill Payer: Pay bills online or by phone.
- Insurance Services: Protect your family and assets with our insurance services.
- Visa Debit Card: Use your debit card for daily purchases and cash withdrawals.
About Our Membership
At EPB Employees Credit Union, we're member-owned and operated. This means our members truly own the credit union by purchasing "shares" of the credit union. To become a member, you must own at least six shares (with a par value of $5 each). Our membership is open to EPB employees, retirees, contractors, and their families.
About Our Organization
Our credit union is headquartered at 1500 McCallie Avenue, Chattanooga, TN 37404. We welcome visitors to stop by our office and discuss your financial goals and needs.
Service
The reviews indicate that the bank's level of service varies greatly. One reviewer, Alan Hanson, had a terrible experience and gave the bank 1 star, stating that the bank is "unhelpful" and doesn't communicate with other banks, making it difficult to withdraw cash even with a fee. He also mentioned that the bank is only useful for those who live nearby and use them exclusively.
On the other hand, Karen Trowell had an exceptional experience and gave the bank 5 stars. She praised the bank, saying that the service is "A++++" and that the manager, Brian, runs a great show. She appreciates that the bank answers the phone when she calls and even remembers her name after a few months of banking with them.
Communication
The reviews suggest that communication is a concern for some customers. Alan Hanson mentioned that the bank doesn't communicate with other banks, making it difficult for him to use their services. Karen Trowell, on the other hand, appreciated that the bank answers the phone and remembers her name, indicating good communication.
Location
The reviews also highlight the importance of location for some customers. Alan Hanson mentioned that the bank is only useful for those who live nearby and use them exclusively, implying that customers who don't live locally may not have access to the same level of service.
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