All bikes are equal, but some bikes are more equal than others.
At Austin Bike Farm, we're more than just a bike shop - we're your ticket to adventure! Founded in 2010 on the principles of western democracy and unfettered capitalism, we've steadily grown as the leading provider of new and used bikes in Austin, Texas. Our selection includes mountain bikes, e-bikes, BMX bikes, road bikes, gravel bikes, kids' bikes, and even the occasional tall bike unicycle. We're here to help you find your perfect ride.
Our Services
At Austin Bike Farm, we understand that buying a bike is only the beginning of the adventure. That's why we offer a range of services to ensure your bike is always in top condition. From routine maintenance to repairs and tune-ups, our expert mechanics are always happy to help. We also offer bike rentals, so you can hit the trails and discover the hidden gems of Austin's vibrant cycling scene.
We're passionate about cycling, and we're dedicated to helping you get the most out of your ride. Whether you're a seasoned pro or a first-time rider, we'll make sure you have everything you need for a safe and exhilarating experience.
Riding with Us
At Austin Bike Farm, we believe that cycling is a way of life. That's why we're always looking for ways to grow and expand our community. Whether you're a regular at our weekly rides and tours or just looking for somewhere to meet like-minded individuals, we're here to help. Join us for our weekly Beginner/Intermediate Road Ride on Thursdays, our weekly Urban E-Bike Ride on Wednesdays, or one of our curated tours and special group ride series.
Events
Stay up-to-date with our latest events and happenings at Austin Bike Farm. From hill climbs to group rides, we've got something for every level of cyclist. Check out our events calendar to learn more and plan your next adventure.
Excellent Service and Sales Experience
The Bike Farm has received praise for its excellent service and sales experience. Paul from the service department has been commended for his prompt and efficient work, with customers appreciating the expedited services and quick turnaround time. The sales team, particularly Jason, has been praised for their helpful and kind approach, making customers feel valued and supported throughout the buying process.
Issues with Bike Repair and Maintenance
However, there have been negative experiences reported with bike repair and maintenance services. Some customers have expressed dissatisfaction with the quality of work, citing issues with temporary fixes, overcharging, and a lack of genuine care from the staff. One customer reported a chain breaking off while riding, and another was told to go to Walmart when inquiring about bikes within a certain budget.
Concerns about Transparency and Trust
Some customers have expressed concerns about the transparency and trustworthiness of the bike shop. Issues with tire truing and brake adjustment not being done correctly, or not being done at all, have led to a loss of confidence in the shop's services. Additionally, one customer felt that the staff did not take their concerns seriously, leading to a sense of mistrust.
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