Your Local Bike Shop Since 1976: Get Ready to Ride!
At Old Town Bike Shop, we're passionate about cycling and dedicated to providing the best possible experience for our customers. With over 40 years of experience, we've built a reputation for outstanding service, expert knowledge, and a wide range of high-quality bikes and accessories. Our mission is to help people of all ages and skill levels discover the joys of cycling, whether it's for transportation, recreation, or competitive racing.
Our Services
We offer a comprehensive range of services to meet the needs of our customers, including:
- Bike Sales: We carry a vast selection of new and used bikes from top brands, including road, mountain, commuter, and children's bikes.
- Service and Maintenance: Our experienced technicians are expertly trained to diagnose and repair any issue with your bike, from routine tune-ups to full overhauls.
- Custom Builds: We offer custom bike builds, tailoring your bike to your specific needs and preferences.
- Bike Fitting: Our professionally trained fitters will help you find the perfect fit for your bike, ensuring maximum comfort and performance.
- Accessories and Parts: We have an extensive inventory of bike parts, accessories, and components from leading brands, including tires, wheels, brakes, gears, and more.
Our Expertise
Our experienced staff consists of certified mechanics, professional bike fitters, and knowledgeable sales representatives who are passionate about cycling and committed to providing exceptional service. We're dedicated to staying up-to-date on the latest technology, products, and trends, ensuring that we can provide the best possible advice and guidance to our customers.
Our Philosophy
At Old Town Bike Shop, we believe that cycling is a way of life, and we're committed to helping our customers get the most out of their bikes and their rides. We're here to support and empower our customers, whether they're beginners or seasoned riders, by offering expert advice, guidance, and support every step of the way.
Our Store
Visit us in downtown Colorado Springs, where you'll find our welcoming and well-stocked store, with a vast selection of bikes, parts, and accessories from leading brands. Our knowledgeable staff is always happy to help you find what you need or answer any questions you may have.
Customer Service
The majority of customers have had excellent experiences with the staff at Old Town Bike Shop. Many have praised the knowledge, helpfulness, and friendliness of employees such as Stephen, Brian, and Joe. They have taken the time to educate customers, provide options, and stand behind their work. Moreover, customers have appreciated the honest and transparent approach the staff has taken in their dealings.
Communication
The staff has been described as knowledgeable and helpful in communicating complex information about bikes and components. They have taken the time to explain things in a clear and concise manner, helping customers make informed decisions. Additionally, customers have praised the staff's patience and willingness to answer questions, making them feel comfortable and confident in their purchases.
Bike Repair
The repair shop has received high praise for its efficiency and quality of work. Customers have reported having their bikes fixed quickly, with prices being reasonable and transparent. The staff has been described as skilled and knowledgeable in their work, taking the time to explain what was done and why.
Bike Selection
Old Town Bike Shop has been described as having a great selection of bikes and related accessories. Customers have praised the shop for having a wide range of options, including high-end and affordable bikes. The staff has been able to help customers find the right bike for their needs and budget.
Value for Money
The shop has been commended for providing excellent value for money. Customers have reported feeling like they got a good deal, with prices being reasonable and competitive. The staff has been transparent about pricing and has been willing to work with customers to find a solution that fits their budget.
Conclusion
Overall, Old Town Bike Shop has received overwhelmingly positive reviews from customers. The staff has been praised for their knowledge, helpfulness, and friendliness, while the shop itself has been commended for its selection, repair services, and value for money.
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