Stay Exceptional, wine deserves an exceptional view.
At Purdy Pool Service and Repair, we are dedicated to providing the highest quality pool maintenance and repair services to both residential and commercial clients in Arizona. Our team of expert technicians is committed to ensuring that your pool is not only sparkling clean but also SAFE and HEALTHY for swimmers of all ages.
Our Story
Our journey began in 2016 when our owner, Shawna Purdy, discovered her passion for pool service. With a background in business development and a passion for water chemistry, Shawna decided to take the leap and start her own pool service company. Today, Purdy Pool Service and Repair has grown to become a trusted name in the Arizona pool maintenance industry.
Our Team
Our team is comprised of highly trained and certified technicians who are dedicated to providing exceptional service to our clients. Each member of our team is committed to ongoing education and training to ensure that we stay up-to-date with the latest technological advancements and best practices in pool maintenance. Our team includes:
- Jose Montes, a seasoned technician with years of experience in pool maintenance
- Jacob Sampson, a dedicated and detail-oriented technician
- Katelyn Farver, our administrative assistant who keeps our office running smoothly
- Jill O'Connor, our bookkeeper and payroll manager with over 33 years of experience in accounting
What Sets Us Apart
At Purdy Pool Service and Repair, we are committed to providing outstanding customer service and unparalleled pool maintenance. We believe that communication is key to building strong relationships with our clients, and we strive to maintain open and honest communication with each and every one of our customers.
Our Services
We offer a comprehensive range of pool maintenance services, including:
- Weekly pool cleaning and maintenance
- Pool equipment repair and installation
- Pool chemical balancing and testing
- Filter cleaning and maintenance
- Bead blasting and acid washing
Why Choose Us
At Purdy Pool Service and Repair, we believe that trust is built on honesty and transparency. That's why we offer fair and competitive pricing, flexible scheduling, and transparency in our service reports. Our goal is to provide you with a seamless pool maintenance experience that exceeds your expectations.
Why Pool Maintenance Matters
Proper pool maintenance is crucial for pool longevity, safety, and overall enjoyment. Improper pool maintenance can lead to a range of issues, including cloudy water, equipment failure, and even health risks. Our team is dedicated to ensuring that your pool is properly maintained to keep you and your family safe and healthy.
Unreliable Pool Cleaning Service
The reviews for Purdy Pools are mixed, with some customers experiencing poor service and others being extremely satisfied.
Undesirable Experience
One customer, Judy Epstein, had a negative experience with Purdy Pools. She hired the company to clean her pool, but soon after, the technician told her that her pool pump needed to be replaced. Epstein agreed to pay $125 for the diagnosis, but the technician told her that the fee would be deducted from the cost of the new pump. Epstein felt misled and did not trust the technician, choosing to take her business elsewhere. She reported that the technician sent her a text message thanking her for her business, but also warning her that she would no longer be able to use Purdy Pools after a certain date.
Positive Reviews
On the other hand, many customers have had positive experiences with Purdy Pools. Genaro Valladolid, Diane Carroll, KilaKimo Luna, Mark Lear, and Adam Salene all gave the company 5-star reviews. They praised the professionalism and customer service of the technicians, as well as the quality of the work they received.
Comparison of Services
The positive reviews highlight the differences between Purdy Pools and other pool companies. Carroll noted that Shawna, the owner, was honest and fair in her pricing, while Luna praised the team's knowledge and expertise. Lear stated that Purdy Pools resolved his pool issues and educated him on the equipment, and Salene appreciated the company's passion for pools and excellent service.
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