At Fay Jewelers, we pride ourselves on providing exceptional jewelry pieces that exceed our customers' expectations. With a vast collection of 10kt and 14kt gold jewelry, diamonds, and jade, we cater to diverse tastes and preferences. Our mission is to provide our customers with an unparalleled shopping experience, built on trust, quality, and exceptional customer service.
Our Story
Fay Jewelers was founded on the principles of excellence, integrity, and a passion for fine jewelry. Our team of experts has years of experience in the jewelry industry, and we take pride in hand-selecting each piece that enters our collection. We believe that jewelry is not just a commodity, but a symbol of love, appreciation, and celebration. That's why we're dedicated to providing our customers with the finest pieces that will be treasured for generations to come.
Our Services
We offer a wide range of services, including jewelry repair, appraisal, and customization. Our expert jewelers are skilled in repairing and restoring jewelry pieces to their original glory. We also provide appraisal services for insurance purposes or estates. If you have a unique design in mind, our team can work with you to bring your vision to life.
Why Choose Fay Jewelers
At Fay Jewelers, we're committed to providing an exceptional shopping experience. We believe that our customers deserve the best, and that's why we offer:
- Competitive pricing on high-quality jewelry pieces
- Personalized service from our team of experts
- A wide range of jewelry pieces to cater to diverse tastes and preferences
- Expert jewelry repair, appraisal, and customization services
Visit Us
Fay Jewelers is conveniently located at 1512 West El Camino Avenue, Sacramento, CA 95833. We're open Tuesday through Saturday, and closed on Sundays and Mondays. Contact us today to schedule an appointment or inquire about our services.
Customer Service and Experience
Many reviewers praised the exceptional customer service and overall experience at Fay Jewelers. They described the staff as friendly, helpful, and respectful, making them feel like family. Some reviewers mentioned that the owners and employees were knowledgeable and accommodating, going above and beyond to meet their needs.
Quality of Products
Several reviewers praised the quality of the jewelry collection at Fay Jewelers, describing it as beautiful and of high quality. Some mentioned that the prices were reasonable and competitive.
Repair Service
Reviewers were impressed with the prompt and efficient repair service offered by Fay Jewelers. They mentioned that the staff fixed broken jewelry quickly and at a reasonable price.
Negative Experiences
A few reviewers had negative experiences, including receiving a fake gold chain instead of a real one, and experiencing inconsistent customer service from the son. Another reviewer was frustrated with the store's inconsistent hours, which caused them to close early.
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