Real Solutions. Real Service. Real Simple.
Welcome to TotalBC, the Leader in Business Technology
TotalBC is a leading provider of business communication services, serving over 4,000 satisfied customers in North and South Carolina. Since our inception in 2000, we have built a reputation for providing high-quality telephone systems, commercial phone systems, and network solutions that help businesses grow and succeed. Our team of industry-certified IT professionals is dedicated to delivering exceptional customer service and tailored solutions that fit your unique business needs.
Managed IT Services
As a full-service telephone, voice, and data management company, TotalBC offers a comprehensive suite of managed IT services that include new installations, service and support for traditional telephone systems, hosted VoIP Telephone Systems, Business Class Hosted VoIP, Small Business VoIP, Cloud Servers and Desktops, Network Maintenance and Support, IP Camera systems, and voice and data cabling. Our managed IT services enable businesses to focus on their core operations, while we take care of their technology needs.
Hosted VoIP Telephone Systems
At TotalBC, we are proud to offer CallNet, our Business Class Hosted VoIP solution that provides businesses with an affordable, feature-rich phone system that is fully customizable and scalable. With CallNet, businesses can enjoy seamless connectivity, unified communication, and advanced calling features, such as voicemail to email, auto-attendant, and mobile integration. Our VoIP for Business Training Videos and FAQs provide helpful resources for businesses looking to transition to VoIP technology.
Telephone Systems
TotalBC offers a wide range of telephone systems that cater to businesses of all sizes and industries. We specialize in NEC Telephone Systems and Mitel MiVoice Connect Telephone System, both of which are trusted names in the industry for their reliability, quality, and advanced features. Our telephone systems are designed to improve communication, enhance productivity, and reduce costs, providing businesses with the tools they need to succeed.
Cloud Hosting
TotalBC provides secure and reliable cloud hosting services, including Cloud Servers and Desktops, SuRest. Our cloud hosting services enable businesses to store, access, and share data and applications remotely, providing flexibility, scalability, and cost-savings. With SuRest, businesses can rest assured that their data is secure, backed up, and easily accessible from any device, at any time.
Network Service & Support
TotalBC offers comprehensive network service and support, including Voice & Data Cabling/Wiring, Video Surveillance, Access Control, and StayOn-Cellular Backup. Our network service and support solutions are designed to ensure business continuity, improve network performance, and reduce downtime. Our team of certified IT professionals is available 24/7 to provide emergency service and support, ensuring that businesses stay connected and productive.
Network & Telco Expense Analysis
At TotalBC, we understand that managing network and telecommunications expenses can be complex and time-consuming. That's why we offer Network & Telco Expense Analysis services to help businesses optimize their communications spending. Our team of experts can provide detailed analysis and recommendations for reducing costs, improving network performance, and maximizing ROI.
Why Choose TotalBC?
At TotalBC, we are committed to delivering exceptional customer service and tailored solutions that fit your unique business needs. We listen to your needs and provide comprehensive IT and voice solutions that enable businesses to improve communication, enhance productivity, and reduce costs. Our team of certified IT professionals is dedicated to providing unsurpassed support and expert advice, ensuring that businesses have the tools they need to succeed.
Benefits of Choosing TotalBC:
- Affordable and customized solutions
- Expertise in NEC Telephone Systems and Mitel MiVoice Connect Telephone System
- Comprehensive managed IT services
- 24/7 emergency service and support
- Network & Telco Expense Analysis services
- VoIP for Business Training Videos and FAQs
- Secure cloud hosting services
- Network service and support, including Voice & Data Cabling/Wiring, Video Surveillance, Access Control, and StayOn-Cellular Backup
Contact TotalBC Today!
Are you ready to improve your business communication and network solutions? Contact TotalBC today to schedule a free technology assessment and receive a free 30-day trial of our managed IT services. Our team of certified IT professionals is ready to help your company manage its communication struggles with integrity, knowledge, and commitment. Contact us now to learn more!
Overview of Total BC Reviews
Total BC has received an overwhelming number of positive reviews from satisfied customers. The company's exceptional customer service, quick response time, and expertise in resolving IT issues have been highly praised.
Customer Service and Support
Total BC's customer service has been commended for being excellent, with customers appreciating the help and support they receive from the company. The team is responsive, knowledgeable, and goes above and beyond to ensure customers' needs are met.
Expertise and Reliability
Customers have praised Total BC's expertise in resolving IT issues, protecting against viruses and phishing scams, and providing reliable communication services. The company's installation services have also been praised for being timely and reasonably priced.
Unique Strengths
Total BC's personalized approach to customer service has been noted, with customers feeling valued and treated like family. The company's ability to provide one-stop shopping for all communication needs has also been highlighted as a significant advantage.
Negative Feedback
However, one customer has expressed dissatisfaction with Total BC, citing overcharging and under-delivering, as well as high employee turnover.
Be the first to review TotalBC.
Write a Review
