Trustworthy, Affordable, and Committed to Your Vehicle's Health
At Doctor of Motors, we take pride in being the premier auto repair shop in Chico, California, serving the community for over 60 years. As a family-owned and operated business, we have built a reputation for being trustworthy, affordable, and committed to providing top-notch car repair services.
Our History
Since 1948, Doctor of Motors has been dedicated to providing comprehensive auto repair services to motorists in the Chico area. Our ASE-certified technicians have years of experience working on both domestic and import vehicles of all makes and models. We will work with you to find cost-effective repair and maintenance options that fit your needs and budget.
Our Services
We offer a wide range of auto repair services, including general maintenance, brake repair, emissions testing, A/C & heating repair, electronics repair, transmission repair, tire services, engine repair and maintenance, and heavy-duty services. Our state-of-the-art equipment and highly trained technicians ensure that your vehicle is in good hands.
Our Commitment
At Doctor of Motors, we are committed to upholding the highest ethical standards and providing exceptional customer service. We take pride in being a member in excellent standing with the Better Business Bureau (BBB) and strive to exceed your expectations with our smooth, friendly customer service.
Our Mission
Our mission is to provide top-rate, comprehensive customer service with the best value possible to all our clients. We understand that your vehicle is a significant investment, and we are dedicated to helping you maintain its health and performance. Whether you need a routine oil change or a major repair, we are here to help.
Our Values
At Doctor of Motors, we value integrity, honesty, and transparency in all our dealings. We believe in treating our customers with respect and providing them with the highest level of service possible. We are committed to continually improving our services and staying up-to-date with the latest technologies and techniques to ensure that your vehicle receives the best care possible.
Overall Experience
The majority of customers have had a positive experience with Doctor of Motors, praising the staff for their transparency, knowledge, and friendly service.
Positive Feedback
Many customers appreciated the detailed explanations provided by the staff, particularly Robert, who took the time to explain the issues with their vehicles and the necessary repairs. The prices were considered reasonable, and the work was completed in a timely manner.
Negative Feedback
A few customers had negative experiences, including overpricing, incorrect diagnoses, and poor communication. One customer felt that the quote they received was too high and opted to take their business elsewhere, while another customer was unhappy with the brakes installed on their vehicle.
Specific Praise
Several customers praised the staff's honesty and transparency, including Robert, who advised one customer that it wouldn't be worth repairing their old car. Others appreciated the quick turnaround time for repairs and the detailed estimates provided.
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