Going the extra mile to deliver quality insurance solutions
At Good's Insurance Agency, Inc., we take pride in being a family-owned agency that has been serving the community for over seven decades. Our expertise in the insurance industry began with our founder, Robert Good, who started the agency in 1949. Today, we continue to thrive under the leadership of Leola Good, who has been instrumental in shaping the agency's growth and customer-centric approach.
Our Mission and Values
Our mission is to deliver exceptional service to our clients by providing personalized insurance solutions that cater to their unique needs. We believe in building strong relationships with our clients, based on trust, honesty, and integrity. Our team of experienced agents works closely with clients to understand their insurance needs and provides tailored coverage to protect them from unexpected losses.
Our Services
At Good's Insurance Agency, Inc., we offer a wide range of insurance services to clients across various industries. Our expertise spans from transportation insurance to personal and commercial insurance solutions. Our services include:
- Trucking Insurance: We provide comprehensive coverage for commercial trucking operations, including primary liability insurance, physical damage coverage, and non-owned trucking liability insurance.
- Business Insurance: Our business insurance solutions cater to companies of all sizes, offering coverage for liability, property, and workers' compensation insurance.
- Personal Insurance: We offer personal insurance solutions, including home, auto, motorcycle, and umbrella insurance, to provide peace of mind for our clients.
- Cyber Liability Insurance: As a rapidly growing concern, cyber risks require specialized insurance coverage to protect businesses from data breaches and other cyber-related threats.
Our Expertise
As a leading insurance agency, we have established strong relationships with top insurance carriers and have a deep understanding of the insurance market. Our expertise enables us to provide clients with the coverage they need, while ensuring that they receive the best possible terms and rates.
Our Commitment to Our Clients
At Good's Insurance Agency, Inc., we are committed to delivering exceptional service and personalized attention to our clients. We pride ourselves on being responsive to our clients' needs, providing regular updates, and being available to address their concerns. Our goal is to be your trusted partner in the world of insurance.
Our Community
At Good's Insurance Agency, Inc., we believe in giving back to our community and supporting local initiatives. We are proud to be a part of our local business community and strive to make a positive impact on the people we serve.
Insurance Agency Experience
The reviews of Goods Insurance Agency are mixed, with three out of nine reviewers providing high praise, while two reviewers express strong dissatisfaction. The positive comments highlight the exceptional service, communication, and professionalism of certain agents, particularly Jennifer, Wanda, Beth Weaver, Shannon Turns, and a few others. These agents are described as knowledgeable, helpful, responsive, and kind.
In contrast, the negative comments describe poor customer service, communication breakdowns, and cancellation without warning. James Shaw and Jennifer Murse felt frustrated and disappointed with the agency's handling of their policies, with one reviewer experiencing a cancellation notice after a payment processing error. Another reviewer felt that the agency failed to respond to renewal notifications, resulting in truck shut-downs in other states.
Overall Quality and Professionalism
While some reviewers were highly satisfied with the agency's services, others reported poor experiences that led to dissatisfaction. The agency's reputation for exceptional service and communication is not consistent across all reviewers, which may impact its overall quality and professionalism.
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