Exceeding Your Expectations, One Relationship at a Time.
At Lichtenstein Rowan, Realtors, we are dedicated to providing exceptional real estate services to our clients in the Roanoke Valley area. Our team of experienced and trusted professionals is committed to building personal relationships with our clients, backed by the information buyers and sellers need to make informed decisions.
Our Story
Lichtenstein Rowan, Realtors was founded in 2010 by Rod Rowan and Robert Lichtenstein, two seasoned Realtors with a combined 45 years of experience in the industry. Despite starting the business in the midst of one of the greatest economic crises in our country's history, we have consistently grown our market share every year. Our success is built on a foundation of ethics, integrity, and a customer-centric approach.
Our Mission
We believe that focusing on the customer yields great dividends and personal trust, as well as financial success. Our team of hand-selected sales associates possess the highest level of ethics and integrity, with each agent offering multiple years of selling experience. We are committed to providing the finest service in the real estate industry, making the home buying and selling process easier and more accessible for everyone.
Our Services
We offer a comprehensive range of services to support our clients throughout the real estate process. From property searches to community information, and from buyers and sellers resources to trusted agent connections, we have got you covered. Our agents are knowledgeable about the local market and dedicated to helping you achieve your real estate goals.
Our Team
Meet our team of trusted professionals who are passionate about providing exceptional real estate services. From our founders, Rod Rowan and Robert Lichtenstein, to our experienced agents, Michele Anderson, Gail Arthur, Henry Balthis, Nick Beasley, Artie Bush, and C. Lynn & Sallie Childers, we are committed to building lasting relationships with our clients.
Why Choose Us
At Lichtenstein Rowan, Realtors, we value integrity and customer trust above all. We believe that exceeding your expectations is a crucial measure of our success. Our team is dedicated to providing the finest service in the real estate industry, and we look forward to working with you.
Negative Experiences
Some reviewers have had negative experiences with Lichtenstein Rowan, specifically with agents Rene and Rod Rowen. These experiences include unprofessional and unethical behavior, inadequate responses to maintenance requests, and a lack of respect for clients' time and privacy.
Poor Customer Service
One reviewer reported a poor experience with Rene, stating that he was unresponsive to their concerns and needs, even in emergency situations. The reviewer felt that Rene prioritized his personal life over their needs, which put their family in danger.
Disrespect for Clients' Time and Privacy
Another reviewer reported a disturbing incident where Rod Rowen showed up at their home unannounced, without an appointment, while they were in a state of undress. This lack of respect for clients' time and privacy is unacceptable.
Positive Experiences
On the other hand, many reviewers have had positive experiences with Lichtenstein Rowan, specifically with agents Peter Volosin, Angie Moore, Todd McKee, Jeff Osborne, and Joe Kraft. These agents were praised for their professionalism, knowledge, and responsiveness to clients' needs.
Professional and Knowledgeable Agents
Reviewers reported that these agents were knowledgeable about the local market, responsive to their concerns, and went above and beyond to ensure a smooth and successful transaction.
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