A Legacy of Hospitality in Pigeon Forge
Music Road Resort boasts a rich history that reflects the evolution of Pigeon Forge itself. Founded in 1996, Music Road Hotel stood out as the first luxury hotel in the area to feature a water park and breathtaking views of the Great Smoky Mountains. Over the years, Music Road has evolved into a revered family resort, welcoming generations of guests with unforgettable experiences.
Family-Focused Fun and Relaxation
Today, Music Road Resort offers a diverse selection of spacious rooms and suites, catering to families and groups of all sizes. Enjoy private balconies with scenic views of the Little Pigeon River or the surrounding mountains. Unwind in one of our seasonal outdoor water parks featuring exhilarating slides, lazy rivers, and a dedicated kiddie pool. Take a dip in the heated indoor pools or stay active at the Fitness Center.
Exceptional Service and Warm Hospitality
From the welcoming front desk staff to the dedicated housekeeping team, Music Road Resort is proud to deliver exceptional customer service. Our team goes above and beyond to ensure a comfortable and memorable stay for every guest. We have received accolades for our hospitality, earning both the AAA Three Diamond Award and TripAdvisor's Certificate of Excellence.
A Legacy of Expansion and Progress
Throughout the years, Music Road Resort has undergone significant expansions and improvements. In 1998, a spacious conference center was added, catering to business meetings and social gatherings. The facilities have continued to evolve, with the addition of a second outdoor water park, a fitness center, and more intimate accommodations at the Music Road Inn.
Experience the Music Road Difference
At Music Road Resort, we pride ourselves on blending luxury, relaxation, and family-friendly fun. With stunning mountain views, world-class amenities, and exceptional service, a stay at Music Road Resort is more than just a vacation-it's an unforgettable experience.
Accommodations and Cleanliness
Rooms are generally considered decent, but not spectacular. Some guests praised the cleanliness of the rooms, while others reported issues with dust, bugs, and broken amenities like phones and mini fridges.
Amenities
The hotel offers a nice pool area with a water slide and lazy river, as well as an arcade and a restaurant within walking distance. The Jacuzzi rooms are a highlight for some guests. However, some guests reported issues with the arcade machines malfunctioning and taking their money.
Breakfast and Dining
Breakfast options are limited, with some guests reporting subpar quality and lack of fruit and healthy options. The hotel's diner serves decent food, but scrambled eggs were particularly bad.
Staff and Service
Some guests praised the friendly and helpful staff, while others reported poor customer service, including rude employees and a confrontational manager.
Location
The hotel is located in a great spot, close to attractions like the Hollywood Wax Museum and Dollywood.
Overall Experience
Guests have mixed opinions about their stay, with some loving the hotel and others having a terrible experience. Some guests reported issues with noise, maintenance, and cleanliness.
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