Experience the warmth and comfort of home, away from home
A Warm Welcome to Arbors at Island Landing!
Nestled amidst the vibrant atmosphere of Pigeon Forge, Tennessee, Arbors at Island Landing Hotel & Suites welcomes you with open arms. Our cozy accommodations and exceptional amenities cater to every traveler, ensuring a memorable and restful stay.
What Makes Us Special?
At Arbors, we pride ourselves on:
- Exceptional Customer Care: Our dedicated staff ensures a personalized and seamless experience for every guest. We go above and beyond to meet your needs, offering friendly assistance and helpful guidance.
- Home-like Comfort: Choose from cozy rooms and suites, each featuring comfortable beds, updated bathrooms, and convenient amenities. Enjoy the added luxury of a fireplace in select rooms.
- Riverfront Serenity: Wake up to breathtaking views of the scenic Pigeon River. Our prime location offers convenient access to both indoor and outdoor recreation, right at your doorstep.
- Generous Perks: Start your day with a complimentary breakfast at Reagan's, enjoy complimentary snacks and Krispy Kreme treats, and take a refreshing dip in our sparkling outdoor pool.
General Services
- 24/7 front desk assistance
- High-speed Wi-Fi access throughout the hotel
- Laundry and housekeeping services
- Outdoor heated pool and kiddie pool
- Free parking on-site
Guest Amenities
- Comfortable beds and crisp linens
- Modern bathrooms with updated fixtures
- Mini-fridges and coffee makers
- Cable TV and free movies
- Ironing boards and hairdryers
Additional Features
- Fireplace suites available
- Family-friendly activities and games
- Pet-friendly rooms
- Convenient on-site dining
- Riverfront walking trail
Come Experience the Arbors Difference!
Whether you're planning a family vacation, a romantic getaway, or a peaceful escape, Arbors at Island Landing Hotel & Suites offers the perfect blend of comfort, convenience, and affordability. Book your stay today and discover the beauty of Pigeon Forge!
Accommodations and Amenities
The rooms at the Arbors resort have been described as clean and comfortable, with nice large walk-in showers and comfortable beds. The resort also offers a 24-hour pool and hot tub, and a convenient location near many attractions.
Pet-Friendly Policy
However, there have been issues with the resort's pet-friendly policy. One reviewer was told that their potbelly pig was not allowed, despite being smaller than many other pets at the hotel. Another reviewer was disappointed to find that the resort does not have pet-friendly wheelchair accessible rooms.
Staff and Service
The staff at the Arbors resort have been described as friendly and attentive, with some reviewers mentioning that the staff went out of their way to accommodate their needs. However, there have also been issues with the cleaning staff, including instances of people watching and making yelling noises.
Room Issues
Some reviewers have reported issues with their rooms, including rusty shower water, uncomfortable beds, and unwanted knocks on the door despite having a "do not disturb" sign.
Billing and Credit Card Issues
One reviewer had a serious issue with the resort charging their credit card nearly $400 without their permission, leaving their checking account with only $15.
Overall Experience
Despite some positive reviews, there are several issues that need to be addressed, including inconsistencies in the pet-friendly policy, issues with the cleaning staff, and problems with room quality and billing.
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